Mera Mare Pattaya

This hotel is highly regarded for its prime beachfront location, offering direct access to the main promenade and often providing sea views from many rooms. Guests frequently praise the excellent breakfast spread, noting its variety and quality, and generally commend the friendly staff for their helpfulness. The accommodations are often described as spacious rooms, contributing to a comfortable stay for many. The hotel is particularly well-suited for sightseers and couples looking for a convenient base to explore the area, as well as families seeking comfortable lodging near attractions. However, some guests have noted inconsistencies in room maintenance and persistent issues with the internet connection. To enhance your experience, consider requesting a room away from the adjacent Hard Rock Hotel if you are sensitive to noise, and be prepared with a backup plan for internet access as the Wi-Fi can be unreliable.

Facilities & Amenities
The hotel offers a range of facilities, though feedback is mixed. The swimming pool is generally described as small and shallow, typically around one meter deep, making it more suitable for relaxation than serious swimming, and some guests noted it lacked sufficient shade or a poolside bar. The fitness center is available but considered basic by some, with occasional reports of it being under maintenance. A significant recurring issue is the Wi-Fi, which many guests found to be unstable, slow, or non-existent in their rooms, leading to frequent disconnections. On the positive side, the hotel provides convenient underground parking for guests. The lobby area is often praised for its cleanliness and pleasant aroma, and there are on-site cafes and restaurants that offer pleasant settings. While mini-bars are available in rooms, some guests were surprised by charges for certain items, including ice.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is varied. Many visitors appreciate the spacious rooms and the diligent daily housekeeping service, often describing their accommodations as spotless. The beds are frequently found to be comfortable, though some guests noted them as being very firm or springy. Rooms often feature a balcony, with some offering pleasant sea views. The bathroom facilities are generally spacious, equipped with good showers, and some include bathtubs, though a few guests reported issues such as faulty tubs, rust on blinds, or inadequate lighting. However, a notable concern for some is the overall condition of older rooms, with reports of outdated decor, stains on wallpaper or furniture, and even mold in bathrooms. Noise can be an issue, particularly from the adjacent Hard Rock Hotel's music, which can be heard until late at night, as well as general corridor noise from door slamming and staff conversations due to perceived poor soundproofing. Additionally, some guests found the air conditioning to be overly cold or to emit unpleasant odors, and storage space in rooms, such as drawers, was often deemed insufficient.

Dining & Food Quality
The hotel's dining experience, particularly the breakfast, receives widespread acclaim. Guests consistently describe the breakfast as excellent, superb, and amazing, highlighting its plentiful and high-quality offerings. The buffet features a wide variety of options, including an omelette station, Thai, Chinese, and Western dishes, fresh fruits, and pastries. While some guests noted a lack of Indian breakfast choices, the overall quality and selection are highly praised. The on-site restaurant and cafe, such as October Sky and Pastry Addiction, are also well-regarded for their delicious food, desserts, and pleasant ambiance with sea views. However, feedback on room service is less positive, with some guests finding it to be expensive and the food quality not always meeting expectations.

Location & Accessibility
The hotel's central location is a major highlight for most guests, frequently described as prime, ideal, and perfect. Situated directly across from Pattaya Beach, it offers immediate access to the beachfront promenade. Its proximity to key attractions is a significant advantage, with Central Mall, a vibrant night market, numerous restaurants, bars, and lively nightlife all within easy walking distance. While Walking Street is a bit further, it remains accessible. The hotel also benefits from easy access to local transportation, including Songthaews and taxis, making it convenient to explore other parts of the city. For those arriving by car, underground parking is available and appreciated. However, the hotel's close proximity to the Hard Rock Hotel means guests may experience loud music until midnight, and some construction noise from nearby developments has also been noted.

Staff & Service
The hotel staff generally receives high praise for their friendliness, helpfulness, and accommodating nature. Many guests highlight the attentive service provided by the housekeeping team, who ensure rooms are cleaned daily and kept spotless. The check-in and check-out processes are frequently described as quick, smooth, and efficient, with early check-in often accommodated. Security personnel are also noted for being friendly and helpful. However, feedback regarding the reception staff is mixed; while many experiences are positive, some guests reported instances of unhelpful or inconsiderate behavior, particularly when dealing with specific requests or issues, and a few mentioned challenges with English proficiency. Some guests also suggested that staff could benefit from additional training in crisis management to better handle unexpected situations.

Additional Information
Some guests have observed that the property is showing signs of age and wear, suggesting that certain areas could benefit from renovation. The hotel has specific policies regarding damages, with guests being charged for items like broken glassware or deep cleaning fees for incidents like illness, which some found to be strict. While complimentary water is provided, certain mini-bar items, including coffee and bath bombs, are chargeable. The hotel's soundproofing is generally considered poor, contributing to noise from corridors and adjacent properties. Some rooms have been described as having inadequate lighting, particularly for getting ready. For guests with mobility challenges, some accessibility issues were noted, particularly concerning the pool area.