Mercure Dijon Centre Clemenceau

The hotel offers a comfortable and stylish stay, often praised for its modern design and overall pleasant ambiance. A signature feature highlighted by many guests is the secure underground parking, which includes electric charging points and even a unique theme, making it particularly convenient for road trippers and those traveling by car. Its location, a short walk from the city center, makes it an excellent base for sightseers exploring Dijon. The hotel is also well-suited for business travelers due to its proximity to key venues and quiet rooms, and for families seeking spacious accommodations. Guests consistently commend the spacious rooms, comfortable beds, and the excellent dining options available on-site. To enhance your stay, consider checking the pool's operational status upon arrival, especially during warmer months, and if noise sensitivity is a concern, request a room away from the elevators.

Facilities & Amenities
The hotel provides a range of facilities designed to enhance guest comfort and convenience. Many guests appreciate the presence of a swimming pool, offering a refreshing escape, though some have noted its unexpected closure or cleanliness issues at times. A well-equipped fitness center is available for those wishing to maintain their workout routine. Guests benefit from free Wi-Fi throughout the property, ensuring connectivity. Additional conveniences include readily available ice machines and vending machines. The hotel also features a pleasant patio or garden area, providing a relaxing outdoor space for guests to unwind. The overall design of the hotel, including its common areas, is frequently described as chic and modern, contributing to a comfortable atmosphere.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious, clean, and well-maintained, often highlighting their modern design and comfortable ambiance. The beds are frequently praised for their comfort, ensuring a restful night's sleep, though a few guests found them to be on the firmer side. In-room amenities vary, with some rooms featuring a coffee maker and luxurious Nuxe products and bathrobes, while others have surprisingly lacked basic items like a coffee machine or sufficient towels for two people. A recurring concern for some guests is the air conditioning, which occasionally proved insufficient, leading to rooms being too warm. Noise can be an issue for rooms overlooking busy intersections or tram lines, and some guests reported disturbances from elevator noise or even unattended barking dogs, impacting overall quietness. Minor issues like a toilet that doesn't flush properly or a lack of a toilet brush have also been noted.

Dining & Food Quality
The hotel's dining options receive considerable praise from guests. The breakfast buffet is consistently described as varied, delicious, and well-stocked with quality products, though some guests found the price to be a bit high or experienced issues with coffee machines. The on-site restaurant is frequently highlighted as excellent, offering refined and high-quality dishes, often with a good wine selection and attentive service, making it suitable for both casual meals and special evenings. Many appreciate the good value offered by the lunch menu. The bar area is generally well-regarded as a pleasant spot for drinks, though some guests noted slow service or found the drink prices to be on the higher side. Room service is available and reported to be quick and efficient, providing a convenient dining option for guests.

Location & Accessibility
The hotel boasts a convenient central location, making it an ideal base for exploring the city. It is typically a 10 to 15-minute walk to the city center and the charming old town, allowing easy access to attractions. Its proximity to the Palais des Congrès and Auditorium is particularly beneficial for business travelers. Public transport is easily accessible, with a tram stop nearby offering direct connections from the train station. For guests arriving by car, the underground parking is a significant advantage, providing a secure and convenient place to leave vehicles, including electric charging points. However, some guests found the parking area to be cramped or tight for larger vehicles, and while convenient, it comes at an additional cost. A supermarket located next door adds to the convenience for guests.

Staff & Service
The hotel staff generally receives high praise for their friendliness, helpfulness, and professionalism. Many guests highlight the attentive service provided across various departments, from the restaurant to the reception. While most experiences with check-in are positive, described as quick and efficient, some guests reported instances of less welcoming or slower service at the front desk. Staff are often commended for being responsive to requests, such as fixing a non-working TV or addressing issues with extra beds. Housekeeping is generally seen as maintaining high standards of cleanliness, though a few guests noted minor oversights like insufficient towels or missing soap. Overall, the staff's dedication to providing a positive guest experience is a recurring theme, contributing significantly to guest satisfaction.

Additional Information
Guests should be aware of several specific details that enhance or impact their stay. The hotel's pet-friendly policy is appreciated by many, though some guests experienced disturbances from unattended barking dogs. A frequent point of feedback concerns the in-room amenities, with some guests noting the use of paper cups for beverages instead of traditional glassware, which was a disappointment for a hotel of this caliber. While the hotel offers electric vehicle charging, some users found the chargers to be super slow. The hotel building's exterior is sometimes described as less attractive compared to its well-designed and modern interior. Additionally, some guests reported issues with bathroom heating not working or a constant humming sound from external air conditioning units, particularly in certain rooms. The unexpected closure of the swimming pool has also been a point of frustration for some visitors.