NH Bingen

This hotel, ideally situated directly on the Rhine River, offers a picturesque setting that serves as its signature feature, making it a memorable choice for guests. Its prime location is particularly appealing to sightseers and cyclists, providing direct access to scenic paths and ferries for exploring the region's castles and charming towns. Business travelers also find it convenient due to its direct connection to a large conference center. While the hotel's age is noted by many, guests consistently praise the attentive staff and the comprehensive breakfast. For an enhanced experience, guests are advised to request a room on a higher floor facing the Rhine for optimal views and to be mindful of potential noise from nearby railway lines, especially if sensitive to sound.

Facilities & Amenities
The hotel provides a range of facilities, though some guests note their dated appearance. Parking is available both outdoors and in an underground garage, offering convenience for those traveling by car or motorcycle. A sauna area is accessible for a fee, providing a space for relaxation. While some guests appreciate the presence of fans in rooms, a common concern is the absence of air conditioning, which can lead to uncomfortable temperatures, particularly during warmer periods. The hotel also offers free Wi-Fi, ensuring guests can stay connected. Some reviews mention a lack of a dedicated bar or lounge area, with one noting the space was used for bicycle storage, which is a plus for cyclists.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is mixed, with many highlighting the need for modernization. While rooms are generally found to be clean, numerous guests report that the decor and furnishings are outdated and show significant wear and tear. Common complaints include cracked sinks, mold or dirt in bathrooms, and stained carpets. The bathrooms are often described as small, with high entry points for bathtubs and inconsistent water pressure or temperature control in showers. Some guests found the beds comfortable, though others noted hard mattresses. Noise from passing trains is a frequent issue, especially for rooms not facing the river, leading some guests to mention the provision of earplugs. A few isolated reports mentioned musty smells or the presence of silverfish.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests, described as rich, varied, and of good quality. Many appreciate the wide selection of options, including fresh food and diverse choices, with some highlighting the pleasant view of the Rhine from the breakfast room. The breakfast staff are frequently commended for their friendliness and attentiveness. While the breakfast is highly rated, some guests find it to be on the expensive side. Feedback on the hotel's restaurant for dinner is less frequent, but some reviews mention good food quality, though the menu might be limited or the restaurant occasionally closed.

Location & Accessibility
The hotel's central location directly on the Rhine River is a significant highlight for most guests. It offers an excellent starting point for exploring the area, with easy access to the Rhine cycling path and a ferry for crossing the river. The town center, with its shops and restaurants, is within easy walking distance, as is the train station, making it convenient for public transport. The hotel's proximity to a conference center, with a direct connecting passage, is also a notable advantage for business travelers. However, the hotel's location adjacent to railway tracks means that noise from passing trains can be a considerable disturbance, particularly at night, impacting the tranquility of the stay for some.

Staff & Service
The hotel staff consistently receives high praise for their friendliness and helpfulness. Guests frequently commend the reception staff for their warm welcome, quick check-in process, and willingness to assist with various requests, including providing information or accommodating specific needs like secure bicycle storage. The breakfast staff are also highlighted for their attentive and pleasant service, contributing positively to the dining experience. While most interactions are positive, some guests have noted occasional inconsistencies in service, such as perceived unfriendliness from certain staff members or issues with handling complaints, though these instances appear to be less common than the positive feedback.

Additional Information
The hotel is known for its pet-friendly policy, accommodating guests traveling with animals, though a daily fee applies. For those seeking relaxation, a sauna facility is available for an additional charge. Guests should be aware that while rooms are equipped with a water kettle and minibar, the overall design and amenities reflect the hotel's age, dating back to the late 1980s or early 1990s. Some rooms are provided with earplugs to mitigate noise from the nearby railway lines. The hotel's direct connection to a large conference center makes it a practical choice for attendees of events held there.