Hotel Novotel Frankfurt City (Frankfurt, Germany)

Hotel Novotel Frankfurt City (Frankfurt, Germany)

About Novotel Frankfurt City

Conveniently located within steps of the Frankfurt Messe S-Bahn train station, the Novotel Frankfurt City offers modern, four-star accommodations and indoor parking. Standard guest room amenities include a minibar, free WIFI, flat-screen cable television, and a comfortable work station. Pets are welcome for an additional fee. Active travellers will find a fitness centre and sauna on site, while young guests will discover an indoor playroom with a video game area. Le Jardin offers international cuisine and a sunny terrace, while the retro NOVO² bar is a cool spot for a morning coffee or nightcap. Room service is available 24-hours. The Novotel Frankfurt City is a nine-minute drive from Palmengarten, and the Staedel Museum is only two minutes further. Ideal for guests attending the Frankfurt Trade Fair, the Messe fairgrounds are within a ten-minute walk.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Location

Lise-Meitner-Straße 2, 60486, Frankfurt, Germany

Rating overview

  • Location
    Good  7.6 / 10
  • Rooms
    Good  7.5 / 10
  • Service
    Very good  8.1 / 10

Positive Reviews

positive:

Make a Messe of it...

The hotel is very popular with guests in town for one of Frankfurt's famous trade fairs, as the Messe is within a comfortable walking distance, under ten minutes for most. The S-Bahn is right there also, and will get sightseers to the city centre in about 15 minutes. There is also a tram stop just a few steps out the hotel entrance, and guests note there are always taxis waiting there, too. The Seckennberg Natural History Museum is within walking distance.

positive:

No surprises in the rooms...

Guests generally describe the rooms as "very typical" for a Novotel in a business district; clean, comfortable, and spacious. While there are no big surprises or memorable luxuries, there are also relatively few disappointments in terms of basic amenities like bathrooms, beds, wi-fi, or air conditioning.

positive:

Good value for money...

Though prices do tend to rise during a trade show or other event, as is the case with hotels everywhere, guests often comment that the hotel offers good value for money, especially for families on a weekend or those who get a deal with breakfast included.


Negative Reviews

negative:

On the wrong side of the tracks..

Guests in rooms facing the railway tracks have reported a bothersome level of noise from the passing trains.

negative:

The nose knows...

The Novotel Frankfurt City permits smoking in some guest rooms, a big turn-off for non-smokers. A few guests have also reported an unpleasant smell in the corridors or wafting up from the bathroom drains.

negative:

You win some, you lose some...

Though many guests describe the staff as friendly and helpful, others have been disappointed by indifferent customer service at the front desk or in the restaurant. Several guests have been particularly let down by the lack of recognition for their participation in the chain's loyalty program.


All amenities

Hotel facilities
  1. Business centre
  2. Café
  3. Express check-in
  4. Lift
Wellness / Spa
  1. Sauna
Room facilities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Shower
  4. Openable windows
Theme / Type
  1. Convention hotel
For children
  1. Playground
  2. Kids stay for free
Accessibility
  1. Accessible hotel
  2. Accessible bathroom
  3. Accessible parking
  4. Teleprinter
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00

Contact

Lise-Meitner-Straße 2 , 60486 , Frankfurt , Germany
Telephone: +49(69)79303-0 | Fax: +49(69)79303-930 | 

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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