The Novotel Köln City borders the River Rhine and offers a welcoming environment for guests.
There are 222 rooms in the property, including two for disabled guests. The rooms feature cable television and complimentary Wi-Fi, plus a minibar and work desk.
Guests of the Novotel Köln City can enjoy the property's fitness centre and sauna, or hire bikes to explore the area. The hotel's web corner is equipped with Macintosh computers. Indoor parking is available for an extra cost.
Mediterranean cuisine is available at Le Jardin, and guests can get drinks and snacks at Rive Gauche. A breakfast buffet is also offered.
A half-kilometre from the Chocolate Museum, this hotel is under two kilometres from the Senftöpfchen Theatre. Museum Ludwig, a modern art space, is two-and-a-half kilometres from the property. This accommodation is also known as Novotel City Koeln, Novotel Koeln, Novotel Koeln City, and Novotel Koeln City Cologne.
Generally, guests said the staff members were polite and courteous. You can expect them to be efficient with providing service and thorough when giving details about things to do in the area. As a result of this guest-centric attitude, the atmosphere of the hotel is great for both leisure and business travellers.
Simple Access to the City Centre.
Although it's possible to get to the city centre on foot and not feel tired afterwards, some guests preferred to use the public transit system. There's a bus stop near the hotel, and many guests loved to walk along the River Rhine when making their way to the heart of the city.
The Rooms Are Very Quiet.
Some guests were surprised at how they weren't bothered by the sounds of other hotel guests or city noises during their stays. Compared to some hotel rooms, these are very well soundproofed. That means you're not likely to be disturbed, even if you're a light sleeper.
Breakfast Costs Too Much.
Some guests felt the cost of breakfast is too steep. There were comments about cheaper options being available nearby though, so you may want to book a buffet breakfast once, try it, and go elsewhere if you're not satisfied.
A Very Slow Lift.
This usually wasn't a major frustration for guests, but some noticed that the lift in the property was much slower than expected. You may want to keep that in mind and plan ahead if you need to use the lift on your way to a time-sensitive event.
The Mattresses Are Unpleasantly Firm.
Some guests said the mattresses were much too hard and sometimes made it difficult to sleep. Usually though, this fault wasn't enough to make guests reluctant to return in the future.