Pearl On The Nile

The hotel's most distinctive feature is its stunning views of the Nile River and the new bridge, offering a serene and peaceful environment that many guests find relaxing. Its cleanliness and spacious rooms are consistently praised, contributing to a comfortable stay. The hotel is particularly well-suited for families who appreciate the attentive customer care and ample space. Couples and individuals seeking meditation or relaxation will find the quiet ambiance appealing, while business travelers can utilize the large conference facilities. To enhance your stay, consider requesting a room with a direct Nile view for the best experience. Be aware that some facilities are still under construction, which might impact the full range of amenities available during your visit.

Facilities & Amenities
Most guests found the Wi-Fi to be acceptable, though some experienced spotty connectivity, noting it could be inconsistent at times. The air conditioning was generally effective, with some guests noting it worked well throughout their entire stay, while others found it to be quite loud or not sufficiently cold. Availability of hot water was a recurring theme; some guests reported consistent warm water and good pressure in their showers, while others struggled with intermittent supply or difficulty in operating the heating system. The hotel features large conference rooms suitable for various events and gatherings. A swimming pool and a sports club are currently under construction, indicating significant future enhancements to the recreational offerings. Guests appreciate the well-maintained gardens and flowered walkways, which contribute to a pleasant and serene ambiance throughout the property. However, some guests experienced frequent power outages, particularly during early morning hours, which could be disruptive. Rooms are typically provided with complimentary bottled water.

Cleanliness & Room Comfort
Guests consistently praise the hotel's high standards of cleanliness, describing rooms as fresh, tidy, and well-maintained. The rooms are notably spacious, providing ample comfort for guests. While the air conditioning generally functions well, some guests found it to be noisy. The television in rooms typically offers a limited selection of channels, with some guests noting only two available, though some could select preferred channels. Feedback on hot water and shower functionality is mixed; while many reported good pressure and consistent warm water, others encountered issues with the plumbing, such as difficulty in adjusting water temperature or showers needing repair. Some guests also noted that the hotel is still undergoing improvements, with certain room fixtures needing attention. A few guests mentioned noise from a nearby railway track, which could be disruptive, particularly for rooms located at the rear of the building.

Dining & Food Quality
The breakfast at the hotel receives largely positive feedback, with many guests describing it as good or great, often including options like eggs, potatoes, and fruit. The overall food quality is highly praised, with guests enjoying a variety of local and international dishes. Some specific items like the fish and mandazi were highlighted as particularly enjoyable. While there is an on-site restaurant, some guests chose to dine elsewhere, and a few had mixed experiences, with one suggesting meals outside the hotel. However, many found the meals to be fair or very good. There were isolated comments about breakfast service, with one guest noting a lack of variety or consistency in their order, as they were expected to eat the same meal daily without being asked for their preference.

Location & Accessibility
The hotel boasts an exceptional location right by the Nile River, offering guests stunning views of the river itself and the new Nile Bridge. This proximity provides a serene and peaceful environment, ideal for relaxation and meditation. Guests appreciate being close to the Source of the Nile, making it convenient for exploring local attractions. The hotel is also easily accessible, situated conveniently off Kampala Road and Kiira Road, making arrival and departure straightforward. For guests traveling by car, ample parking is available on-site. The tranquil setting is a significant draw, allowing visitors to enjoy the natural beauty of the area without being far from main routes.

Staff & Service
The staff and service at the hotel are consistently highlighted as a major positive, with numerous guests praising the team's friendliness, helpfulness, and hospitality. Many reviewers noted the excellent customer care, describing it as individualized and unmatched in the area, with staff showing a strong willingness to assist. Services are often rendered promptly, contributing to a smooth and enjoyable stay. However, some guests provided mixed feedback regarding staff competence, mentioning instances where their prepaid reservations could not be found, leading to inconvenience. There were also comments about staff needing more orientation in customer care and difficulty in managing noisy children in common areas, suggesting areas for improvement in specific service aspects. Overall, the dedication to providing a positive guest experience is evident.

Additional Information
Guests should be aware that the hotel is currently undergoing construction and continuous improvements, with facilities like the swimming pool and a sports club still being developed. This indicates a clear commitment to enhancing the guest experience over time and expanding the range of amenities available. While the hotel was opened in 2016, it continues to evolve its offerings, with a focus on modernizing its facilities. For convenience, room service is available at an additional cost, and laundry services are also provided for a fee, catering to guests' practical needs. The hotel aims to offer a decent stay, and its ongoing development suggests a future with even more comprehensive amenities. Some guests noted that the hotel has steadily improved its facilities over the years, though certain older room fixtures, like showers, still require attention, highlighting the continuous nature of these upgrades.