Prize by Radisson, Bern-City

This hotel offers a modern and comfortable stay, distinguished by its rooftop bar with stunning city views and the invaluable provision of free public transport tickets, making exploration effortless. Guests frequently commend the spacious rooms, modern design, and overall cleanliness, alongside the generally friendly staff. It is an ideal choice for sightseers and families looking to explore the city's attractions, as well as business travelers seeking convenient access and quiet accommodations. Budget-conscious travelers will also find good value here. To enhance your experience, guests recommend taking full advantage of the complimentary public transport pass and being aware of the limited in-room amenities, which might require bringing some personal items.

Facilities & Amenities
The hotel features a modern design throughout, with guests appreciating the convenience of Wi-Fi access. Rooms are equipped with large screen TVs that allow for laptop connectivity, a welcome feature for many. While there is no mini-fridge or kettle in the rooms, a free tea and coffee corner is available downstairs, and some guests noted the presence of ice machines and vending machines. The hotel also offers EV charging facilities in its parking area. The rooftop bar is a significant draw, providing a pleasant space with impressive views, though its availability and service can be inconsistent.

Cleanliness & Room Comfort
Guests consistently describe the rooms as clean and spacious, providing a comfortable environment for their stay. The beds are generally found to be comfortable, contributing to a restful night's sleep, and the showers are often praised for their quality. Many rooms offer a quiet atmosphere, despite the hotel's central location. However, some guests have noted that the pillows can be thin, and there is sometimes a lack of a top sheet, with only a thick quilt provided. Issues such as clogged sinks or broken shower heads have been reported, and the air conditioning can sometimes be difficult to control, leading to rooms being too warm.

Dining & Food Quality
The hotel offers breakfast, which many guests find to be good, with a decent buffet selection and a quality coffee machine. Some appreciate the availability of vegan options. However, a recurring sentiment is that the breakfast can be overpriced for the variety offered, with some guests describing it as basic or noting that items on the buffet can run out. The rooftop bar is a popular spot for drinks, especially for its views, but some reviews mention a limited selection of beverages and occasional closures or self-service arrangements.

Location & Accessibility
The hotel boasts a highly convenient central location, making it easy for guests to explore the city. It is situated directly next to bus stops for Line 10, providing quick and frequent access to the Old Town, train station, and other key areas. The Rose Garden and Bear Park are also within easy walking distance. A significant convenience is the supermarket located right next door. Parking is available in an underground garage beneath the hotel, though some guests found it to be expensive or had minor difficulties with access.

Staff & Service
The majority of guests commend the friendly staff and their helpful demeanor, noting their professionalism and willingness to assist with inquiries. The check-in process is often described as quick and efficient, contributing to a smooth arrival experience. Guests particularly appreciate the staff's efforts in providing free public transport tickets for the duration of their stay. However, some reviews mention instances of slow check-in due to system issues or understaffing, and a few guests reported unresponsive staff when addressing maintenance or cleaning concerns. The hotel operates a cashless policy, which some guests found to be an inconvenience.

Additional Information
A notable benefit for guests is the provision of free public transport tickets for Bern, significantly easing travel around the city. The hotel operates with a cleaning service policy where rooms are typically cleaned only after every three nights, though guests can request additional service at the reception. The hotel maintains a cashless policy, accepting only card payments. Guests should be aware that rooms do not typically include an in-room phone, meaning any requests require a visit to the reception desk. Some guests found the pillows to be thin, and the bedding arrangement often consists of a thick quilt without a separate top sheet. The hotel is also pet-friendly, accommodating guests traveling with animals.