Regent Shanghai Pudong By Ihg

The hotel's most striking feature is its unparalleled views of the iconic Oriental Pearl Tower and the Lujiazui skyline, visible from many rooms and especially from the stunning top-floor pool. This makes it an ideal choice for sightseers and couples celebrating special occasions, offering a romantic and memorable backdrop. Business travelers also find it highly suitable due to its prime location in the financial district and excellent service. Guests consistently highlight the spacious and comfortable accommodations, the exceptional staff service, and the impressive facilities. For families, the large rooms and convenient access to attractions are a significant plus. To maximize the experience, guests are advised to request a room on a higher floor with a Pearl Tower view and to take advantage of the exclusive club lounge for enhanced amenities and breathtaking vistas.

Facilities & Amenities
The hotel offers a range of impressive facilities that significantly enhance the guest experience. A standout feature is the infinity swimming pool located on the 41st floor, providing breathtaking panoramic views of the city skyline, including the Oriental Pearl Tower. Guests frequently praise the pool's design and the presence of lifeguards, though it is important to note that a swimming cap is required for entry. Adjacent to the pool, a well-equipped fitness center operates 24/7, complete with a sauna, steam room, and hot tub, offering ample opportunities for relaxation and exercise. Many guests appreciate the thoughtful inclusion of a complimentary minibar in their rooms, often stocked with a bottle of wine and other beverages. Additionally, a complimentary laundry service for a few items per day is a highly valued perk, adding convenience to longer stays. While Wi-Fi is generally available, some guests have noted occasional fluctuations in speed.

Cleanliness & Room Comfort
Guests consistently commend the hotel's commitment to cleanliness and the exceptional comfort of its rooms. The accommodations are frequently described as spacious and luxurious, often featuring ample living areas and separate dressing rooms. The beds are noted for their superior comfort, ensuring a restful night's sleep. Bathrooms are particularly praised for their generous size, often including both a soaking tub and a separate shower, along with high-quality toiletries. Many rooms boast stunning views of the city skyline, enhancing the overall ambiance. While the room decor is generally appreciated for its modern and stylish design, some guests have occasionally found the lighting to be a bit dim. The soundproofing is effective, contributing to a quiet environment, though a few isolated comments mentioned minor noise issues or inconsistent air conditioning performance.

Dining & Food Quality
The hotel's dining options receive varied feedback, with the breakfast buffet being a frequent topic of discussion. Many guests describe the breakfast as excellent, offering a rich variety of both Asian and Western dishes, and appreciate the quality and attentive service. However, some found the selection to be average or repetitive, noting that the food options remained largely the same daily, and a few mentioned issues with the quality of pastries or mislabeled dietary information. The club lounge offers a more serene breakfast experience with beautiful views and a good selection of food and drinks during evening cocktail hours. Room service has been noted for inconsistencies in presentation and portion sizes, and some guests experienced difficulties with vegetarian options or found that it was not available after 10 PM. Feedback on the main restaurants suggests that the food quality can be inconsistent, with some dishes described as bland.

Location & Accessibility
The hotel's central location in Pudong is a significant advantage, particularly for guests interested in the city's modern skyline. It offers unbeatable proximity to iconic landmarks such as the Oriental Pearl Tower, Shanghai Tower, and the entire Lujiazui financial district, with many rooms providing direct views. The hotel is conveniently situated within walking distance of a metro station (specifically Line 2, Exit 7), providing easy access to major attractions and the airport. While its position in the financial hub makes it ideal for business travelers, some guests note that it is less suited for extensive walking tours or shopping compared to other areas of Shanghai. Accessibility to the Bund and Puxi is straightforward via public transport or taxi. Parking is available on-site, though some guests found the overnight fee to be an additional cost.

Staff & Service
The hotel's staff and service consistently receive high praise, with many guests highlighting their friendliness, helpfulness, and professionalism. The team is often commended for their attentiveness and willingness to go above and beyond, such as assisting with restaurant reservations or providing unexpected upgrades for special occasions. Guests frequently mention the staff's good English proficiency, which greatly aids communication. The check-in and check-out process is generally described as smooth and efficient, though a few isolated instances of delays or miscommunication were noted. Specific mentions include the concierge service for their valuable recommendations and the housekeeping staff for maintaining impeccable room cleanliness. Overall, the dedication of the staff to providing a welcoming and accommodating experience is a recurring theme, contributing significantly to guest satisfaction.

Additional Information
Guests should be aware of certain specific policies and features that enhance their stay. The hotel offers a complimentary minibar with a first round of beverages, including a bottle of wine, a highly appreciated perk. A daily laundry service for a few items is also provided at no extra charge, adding significant convenience. For those utilizing the swimming pool, a swimming cap is mandatory. While the hotel does not explicitly mention a pet policy, it is known to be part of the IHG group, and guests with IHG Platinum or Titanium status frequently report receiving valuable benefits such as room upgrades and personalized pre-arrival communication. A deposit is required upon check-in, and there is an additional fee for overnight parking. Some guests have occasionally noted a faint smoke smell in certain areas, though this is not a widespread complaint.