Residence Inn by Marriott Strasbourg

This hotel stands out for its spacious, modern, and well-equipped studio apartments featuring kitchenettes, making it an excellent choice for guests seeking comfort and convenience during their stay. Its prime location near the European Parliament and direct tram access to the city center appeals to both business travelers and sightseers eager to explore. The hotel’s commitment to cleanliness and the generally positive feedback on its staff contribute to a pleasant experience. Couples and families will appreciate the ample space and self-catering options, while long-stay guests benefit from the comprehensive in-room amenities. To enhance your visit, consider utilizing the efficient tram system for easy city access and be aware that housekeeping services are typically provided every four days, so plan accordingly.

Facilities & Amenities
Guests consistently praise the comprehensive kitchenettes found in each room, which are equipped with an induction stove, microwave, dishwasher, Nespresso machine, toaster, and a full complement of pots, plates, and cutlery. This feature is particularly valued for extended stays or for those who prefer to prepare their own meals. The hotel also provides a well-maintained fitness center for guests to stay active. A convenient laundry machine is available on-site, which is a significant advantage for travelers. While the elevators can sometimes be slow or confusing due to the shared building layout, the hotel offers free Wi-Fi throughout, ensuring guests remain connected.

Cleanliness & Room Comfort
The hotel receives high marks for its cleanliness and the overall comfort of its accommodations. Guests frequently describe the rooms as spacious, modern, and well-maintained, with many highlighting the exceptionally comfortable beds and quality linens that ensure a restful sleep. The bathrooms are noted for being large, bright, and featuring generous walk-in showers with quality toiletries. While the environment is generally quiet, some guests have reported minor disturbances from the refrigerator or air conditioning units, or from the sound of nearby doors closing. Most rooms are equipped with blackout curtains for optimal rest, though some minor amenities like slippers or toothbrushes are not consistently provided.

Dining & Food Quality
The breakfast at the hotel is frequently described as exceptional, offering a varied selection of quality products and fresh items. Guests appreciate the wide array of choices available, catering to diverse tastes. However, feedback indicates that the breakfast area can become very crowded, especially during peak times, leading to a somewhat chaotic experience and occasional shortages of dishes or coffee. Some guests also noted a lack of variety in vegan options and that the menu remained largely the same throughout their stay. The hotel also features a stylish restaurant and lunch bar on the top floor, offering appealing menus and a pleasant ambiance with good views.

Location & Accessibility
The hotel boasts a highly convenient location, situated directly next to the European Parliament and other European institutions. Its excellent public transport links are a major highlight, with a tram station just a two-minute walk away. The tram provides quick and easy access to the city center, reaching it in just three to four stops, or approximately 15-20 minutes. While the city center is also accessible by a 30-minute walk, the tram is the preferred method for most. A Carrefour City supermarket is conveniently located next door, along with various other restaurants. Parking is available, with options for free street parking nearby or a paid garage behind the building, though the latter can be expensive.

Staff & Service
The hotel staff generally receives positive feedback for their friendliness, helpfulness, and attentiveness. Many guests commend the quick check-in process and the staff's willingness to assist with requests. However, there have been isolated instances of less positive interactions, with some guests describing certain reception staff as unpolite or insensitive. The housekeeping policy, which typically involves cleaning rooms every four days, has been a point of contention for some, particularly those on shorter stays who expected daily service. While most experiences are positive, a few guests reported issues with initial room cleanliness or a lack of proactivity in resolving minor in-room problems.

Additional Information
Guests should be aware that the hotel operates within a shared building alongside another property, which can sometimes lead to confusion regarding entrances, reception, and the use of the elevators. A deposit policy ranging from €50 to €150 is typically applied at check-in to cover potential incidentals. While rooms are generally well-equipped, some guests noted the absence of certain minor amenity availability like slippers or toothbrushes. There have been reports of air conditioning issues, including units that only heat or cause water leaks, which required staff intervention. The housekeeping frequency of every four days is a specific policy that differs from many traditional hotels and is important for guests to note.