Santa Anna

The hotel offers a truly welcoming and comfortable stay, distinguished by its rooftop breakfast terrace which provides stunning views of the coast and mountains, creating a memorable start to the day. Guests consistently highlight the exceptional staff service, high-quality dining, and the hotel's prime central location as key elements of their positive experience. The property is also notably pet-friendly, making it a standout choice for those traveling with animals. This hotel is ideally suited for families seeking spacious accommodations and a relaxed atmosphere, couples looking for a charming getaway with excellent food, and especially pet owners who appreciate dedicated facilities and a warm welcome for their companions. Divers and sightseers will also find it convenient due to its proximity to the harbor and local attractions. To enhance your visit, consider taking advantage of the highly-praised on-site restaurant for dinner, and if traveling with a pet, inquire about rooms with a terrace for added convenience.

Facilities & Amenities
Guests frequently commend the hotel's well-maintained swimming pool area, which is described as clean, refreshing, and a relaxing spot for sunbathing, complete with ample sunbeds and umbrellas. The pool area also benefits from a dedicated pool bar offering convenient service, allowing guests to enjoy refreshments without leaving the poolside. Recent renovations to the pool area have been positively noted, enhancing the guest experience and providing a comfortable environment. Inside the hotel, guests appreciate the availability of free Wi-Fi, ensuring seamless connectivity throughout their stay for both leisure and work. The presence of a well-functioning lift or elevator is also a significant convenience, especially for accessing the upper floors and rooms. Many accommodations feature private balconies or terraces, providing guests with additional outdoor space to relax and enjoy the surroundings, with some offering pleasant views.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its impeccable cleanliness throughout, from the common areas to the guest rooms and bathrooms. Guests frequently describe their rooms as spacious and well-appointed, providing ample space for relaxation. The beds are highlighted as exceptionally comfortable, ensuring a restful night's sleep, often complemented by quality linens. Bathrooms are noted for being large, clean, and well-maintained, with some featuring modern fixtures. While most guests find the rooms quiet, a few have mentioned minor hallway noise or the sound of doors slamming, suggesting a need for better sound dampening. Essential in-room amenities such as air conditioning and a mini-fridge are appreciated, contributing to guest comfort. Many rooms also offer pleasant views from their balconies, adding to the overall appeal.

Dining & Food Quality
The hotel's dining experience is a significant highlight for many guests, particularly the breakfast served on the fourth-floor rooftop terrace. This breakfast is consistently described as abundant, varied, and of high quality, offering a wide selection including hot options like eggs, bacon, and sausage, alongside continental choices, fresh fruit, and cereals. Guests especially appreciate the availability of gluten-free options and various plant-based milks, as well as delicious homemade pastries and pancakes. The on-site restaurant also receives excellent reviews for its quality and value, with a varied menu featuring well-prepared dishes and generous portions. Many consider it among the best in the area. The bar service, including cocktails, is also noted, and some guests enjoy the convenience of included dinner packages, which are equally well-regarded for their culinary standard.

Location & Accessibility
The hotel boasts an excellent central location, placing guests conveniently in the heart of the town. It is situated on a quiet pedestrian street, yet remains within easy walking distance of all major attractions. Guests appreciate its close proximity to the beach and the main promenade, as well as nearby shops and restaurants. The hotel's position also offers easy access to the harbor, making it ideal for those interested in water activities like diving. For guests arriving by car, a private, secure parking facility is available directly opposite the hotel. While this parking is highly convenient, some guests note that the daily fee can be considered expensive. The overall flat terrain of the surrounding area also contributes to easy accessibility for all visitors.

Staff & Service
The staff and service at the hotel consistently receive overwhelming praise, often cited as the most memorable aspect of a stay. Guests describe the team as exceptionally friendly, helpful, and attentive, creating a warm, family-like atmosphere. The personalized service is frequently highlighted, with staff remembering guest preferences and going above and beyond to assist with various needs, from laundry services to accommodating room changes. The check-in and check-out process is generally smooth and efficient, with some guests appreciating the flexibility for late check-out when dining at the hotel. The hotel's pet-friendly service is also a significant positive, with staff making efforts to ensure comfort for guests traveling with animals. Overall, the dedication of the staff to providing an excellent and welcoming experience is a recurring theme in reviews.

Additional Information
A notable feature of the hotel is its highly appreciated pet-friendly policy, with many guests praising the dedicated facilities and the welcoming attitude towards animals, including specific rooms with terraces for added convenience. The hotel has also undergone recent renovations, particularly in the pool area and some guest rooms, enhancing the overall guest experience. For divers, the hotel offers superb facilities, including the convenient collection and return of diving equipment. Many guests highlight the hotel's family-owned and run nature, which contributes to the personalized and attentive service. Despite its central location, the hotel maintains a quiet atmosphere, allowing for a peaceful stay. The property is frequently commended for its excellent value for money, leading to a high rate of repeat guests who consistently choose to return for its reliable quality and welcoming environment.