Hotel Seagate

The hotel is a popular choice for visitors, particularly families and pilgrims, due to its exceptional proximity to the main Church, offering a signature feature of direct access and often stunning church views. Guests consistently highlight the hotel's overall cleanliness, the spacious rooms, and the delicious food served in its restaurant as key aspects of a pleasant stay. The presence of a swimming pool and ample parking further enhances the guest experience, making it a convenient and comfortable base for exploring the area. The staff are frequently commended for their helpfulness, contributing to a welcoming atmosphere. To make the most of your visit, consider requesting a room with a church view for a memorable vista, and take advantage of the hotel's convenient location for easy access to nearby attractions.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. A notable feature is the swimming pool, which is frequently praised, especially by families, as a clean and enjoyable amenity for children, though some guests noted it was occasionally closed for renovation or had limited timings. The hotel provides ample car parking, including covered options, which is highly appreciated by guests traveling with vehicles, even large buses. Rooms are equipped with air conditioning, a mini fridge, and a television with cable channels, contributing to a comfortable stay. While Wi-Fi is available, some guests experienced intermittent connectivity. Hot water availability received mixed feedback, with some reporting issues while others found it worked well. An elevator is available for easy access to upper floors, and a thoughtful touch includes complimentary water bottles and an open terrace for drying clothes.

Cleanliness & Room Comfort
Guests frequently commend the hotel for its overall cleanliness, describing rooms as very neat and tidy. The spacious rooms are a recurring positive, providing ample space for relaxation. Most guests found the beds comfortable, ensuring a restful night's sleep. The bathrooms are generally reported as clean and well-maintained, with good facilities. However, feedback on linens was mixed, with some guests noting stains or holes, while others found them to be good. Some reviews highlighted that older rooms might show signs of wear, including torn furniture, seepage near the air conditioning or bathroom, and occasional dustiness. While basic toiletries were sometimes found to be lacking, the overall impression of room comfort and hygiene remains largely positive, with many appreciating the peaceful atmosphere.

Dining & Food Quality
The hotel's restaurant is a significant highlight for many guests, consistently praised for its delicious and tasty food. The menu offers a multi-cuisine selection, including popular North Indian, South Indian, and Tandoori dishes, with sea food being particularly recommended by numerous visitors. While the breakfast is often described as awesome, it is important to note that it is not complimentary, and some guests found the overall food pricing to be a bit high. The service at the restaurant is generally reported as quick and attentive, contributing to a pleasant dining experience. Room service for food is also available and typically efficient, though some guests noted minor inconveniences with payment processes.

Location & Accessibility
The hotel's central location is a major advantage, placing it exceptionally close to the main Church, often described as being directly behind it or within walkable distance. This prime position allows for easy access to the Church, the Morning Star Church, and the holy path, making it ideal for pilgrims. Many rooms offer desirable church views, enhancing the stay. Beyond the religious sites, the hotel is also conveniently located near the beach, the railway station, and the bus stand, ensuring excellent connectivity. Its setting slightly back from the main road contributes to a quiet and peaceful atmosphere, despite being in a bustling area, and it is also close to local shopping areas.

Staff & Service
The majority of guests commend the hotel staff for being exceptionally friendly, helpful, courteous, and attentive. Many reviews highlight the quick check-in process and the overall cooperative nature of the team, from the reception to housekeeping. Housekeeping is frequently praised for maintaining clean rooms and providing good service. However, a notable number of guests reported negative experiences with certain staff members, describing them as rude, arrogant, or unhelpful, particularly concerning booking inquiries or specific requests. Despite these isolated incidents, the general sentiment is that the staff strive to provide good service, including efficient room service and helpful assistance with post check-out baggage holding.

Additional Information
Many guests consider the hotel to be a budget-friendly or economical option, offering good value for money, especially given its prime location. It is noted that the hotel has undergone renovations in its rooms and restaurant, aiming to update the facilities and provide a fresh look. However, some guests observed that older rooms might still exhibit signs of wear and tear, with a few mentioning outdated features like a traditional key chain system for room access. A point of clarification for guests is that breakfast is not complimentary, despite some initial expectations. The hotel provides a convenient post check-out baggage holding facility, which is appreciated by those with later travel plans. While the hotel generally maintains a peaceful environment, some guests reported occasional power fluctuations, though a 24/7 power backup system is in place to ensure continuous service.