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Good to know

  • Spectacular city views from rooms

    Located high in the Metropolitan Tower, modern rooms feature floor-to-ceiling windows showcasing Suzhou's skyline.

  • 24-hour fitness center and tennis

    Maintain your fitness routine with a full-size indoor pool, outdoor tennis courts, and a well-equipped gym.

  • Direct beach access for guests

    The hotel provides direct access to a beach, allowing you to easily enjoy the seaside during your stay.

  • Fine dining with regional dishes

    The Shang Palace offers Huai Yang, Cantonese, and regional cuisine, while Nishimura serves fresh sushi.

  • Repeat Stays Indicate Positive Aspects

    Despite some issues, the hotel has repeat guests, suggesting positive aspects to the overall experience.

  • Near commercial and entertainment areas

    Located a short walk from Suzhou New District's commercial and entertainment hubs.

  • Extensive wellness facilities

    Enjoy a massage, hot tub, steam room, spa, sauna, and whirlpools for a rejuvenating experience.

  • On-site bar with evening entertainment

    Enjoy a relaxing evening with drinks at the hotel's bar, offering a convenient and entertaining experience.

  • Inconsistent Service Quality Concerns

    Past guests have reported service shortfalls, particularly regarding language accessibility and problem resolution.

  • Lingering Odors in Non-Smoking Rooms

    Some guests have noted unwelcome smells and signs of smoking in rooms designated as non-smoking.

  • Air Conditioning Malfunction in Lobby

    Guests experienced discomfort due to a broken air conditioning system in the hotel lobby.

This summary was created by AI and might not be 100% accurate.
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About Shangri-La Suzhou

Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Suzhou.The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted. Each morning at Shangri-La Suzhou, a scrumptious, homemade breakfast kick-starts the day.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Indulge in the numerous pursuits available at Shangri-La Suzhou. During your stay, the hotel provides direct access to a beach, ensuring you remain near the sea throughout your visit. Treat and spoil yourself by stopping at massage, hot tub, steam room, spa and sauna for a memorable experience.Begin your holiday perfectly by taking a plunge into the swimming pool.Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

Rooms

  • Horizon Deluxe King
    Horizon Deluxe King
    • 1 1 King Bed
    • Sleeps 3
    • 452 sq ft
  • Executive Suite King
    Executive Suite King
    • 1 1 King Bed
    • Sleeps 3
    • 882 sq ft
  • Horizon, Premier Room, 1 King Bed
    Horizon, Premier Room, 1 King Bed
    • 1 1 King Bed
    • Sleeps 3
    • 700 sq ft
  • Deluxe Twin
    Deluxe Twin
    • 1 2 Twin Beds
    • Sleeps 3
    • 452 sq ft

Among Top Rated Hotels in Suzhou

Price trend

Based on average prices on trivago from the last 30 days
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Reviews

8.5Excellent

based on 2310 ratings from top sites

  • Cleanliness
    9.2
    Excellent
  • Location
    8.7
    Excellent
  • Service
    9.2
    Excellent
  • Comfort
    8.8
    Excellent
  • Amenities
    9.0
    Excellent
  • Value for money
    8.3
    Very good

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
  5. Hot tub
  6. Body treatments
Property amenities
  1. Business centre
  2. Café
  3. Express check-in
  4. Lift
  5. Gym
  6. Parking
  7. Hotel bar
  8. Indoor pool
  9. Hotel safe
  10. Conference rooms
  11. Non-smoking rooms
  12. Restaurant
For children
  1. Cot
  2. Childcare
  3. Playground
Accessibility
  1. Wheelchair accessible
  2. Accessible parking
Room amenities
  1. Bathtub
  2. Shower
  3. Ironing board
  4. Television
  5. Hairdryer
  6. Central heating
  7. Electric kettle
  8. Air conditioning
  9. Minibar
  10. Satellite TV
  11. Desk
  12. Telephone
Sports facilities
  1. Badminton
  2. Pool table
  3. Fitness
  4. Tennis court
  5. Yoga

Location

  • 168 Tayuan Road, 
  • 215011, 
  • Suzhou, 
  • China

Property info

168 Tayuan Road215011Suzhou, China

Frequently Asked Questions about Shangri-La Suzhou

  • Is there a pool area at Shangri-La Suzhou?

    Yes, Shangri-La Suzhou offers 1 pool area.

  • Are pets allowed at Shangri-La Suzhou?

    No, Shangri-La Suzhou doesn’t allow pets.

  • Is parking available at Shangri-La Suzhou?

    Yes, Shangri-La Suzhou provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Shangri-La Suzhou?

    Check-in at Shangri-La Suzhou is available from: . Check-out time is by .

  • Where is Shangri-La Suzhou located?

    Shangri-La Suzhou is located at 168 Tayuan Road, 215011, Suzhou, China.

The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.

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