The Quarter Ari by UHG

The hotel is widely recognized for its spectacular rooftop pool and bar, offering breathtaking city views that create a memorable experience for guests. Its appeal extends to a diverse range of travelers, including sightseers eager to explore the city, business travelers seeking convenience, and both families and couples looking for a comfortable and peaceful retreat. Guests consistently highlight the hotel's exceptional cleanliness, spacious rooms, and the genuinely friendly and helpful staff who contribute significantly to a positive stay. The convenient location, with easy access to public transport and local amenities, further enhances its desirability. For an even more impressive experience, guests are advised to request a room on a higher floor to maximize the stunning vistas. It is also highly recommended to confirm the current operational status of the pool prior to booking, as this has been a point of concern for some.

Facilities & Amenities
The hotel offers a range of facilities that generally receive positive feedback, with the rooftop pool being a standout feature, praised for its infinity design and spectacular city views. Many guests also appreciate the well-equipped gym, described as spacious and modern, often including a steam room. For convenience, the building houses a Starbucks, 7-Eleven, and other eateries directly downstairs, providing easy access to snacks and beverages. Free Wi-Fi is available, and guests often receive welcome drinks upon arrival. However, feedback on the pool is mixed; while its aesthetics are lauded, numerous guests reported the pool being closed for renovation or maintenance, leading to significant disappointment. Some also noted the pool area can become crowded, with limited and uncomfortable sun loungers, and the water can be very cold. Additionally, the elevators are frequently mentioned as being slow and insufficient for the hotel's size, leading to considerable wait times.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, describing rooms as spotless, bright, and well-appointed. The spacious rooms are a significant highlight, often featuring beautiful city views that enhance the overall experience. Many reviews commend the comfortable beds and high-quality linens, ensuring a restful night's sleep. The bathrooms are frequently noted as being large and luxurious, sometimes including both soaking tubs and separate showers. Amenities like automatic blackout shades and in-room coffee makers are also appreciated. However, some guests experienced issues with noise levels, reporting sounds from adjacent rooms, hallways, or even water pipes. A recurring concern for some standard rooms is fixed windows, which can lead to humidity or a stuffy smell, and in rare cases, rain entering the room. While most rooms are well-maintained, a few reviews mentioned minor signs of wear, such as worn-down furniture or cabinets.

Dining & Food Quality
The hotel's breakfast consistently receives high praise for its wide variety and extensive selection of dishes, often described as delicious and abundant. Guests appreciate the diverse options, including fresh fruit and made-to-order items like omelettes, served in a large dining area that often boasts impressive views. The rooftop bar is also a popular spot, noted for its reasonable prices and good selection of drinks, making it an enjoyable place to unwind. While many guests find the breakfast to be excellent value, some have noted that the food quality can be inconsistent, with occasional comments about lukewarm items or a lack of fresh juices. A few reviews also mentioned limited vegetarian options at breakfast. Overall, the dining experience is generally positive, with the breakfast buffet being a particular highlight for most visitors, offering a satisfying start to the day.

Location & Accessibility
The hotel's location is generally considered a significant advantage, particularly its proximity to the Ari BTS station, typically a 5 to 10-minute walk, providing easy access to public transport and other parts of the city. Guests appreciate being in the Ari neighborhood, known for its vibrant atmosphere with numerous restaurants, cafes, and attractions, offering a less touristy yet engaging experience. The convenience is further enhanced by the presence of a Starbucks, 7-Eleven, and other eateries directly within the building. While many find the location ideal for exploring, some guests noted that reaching major tourist sights might require a taxi or subway ride, potentially involving longer travel times due to heavy traffic, especially during peak hours. Parking is available, including secure underground options, which is a plus for those traveling by car.

Staff & Service
The hotel's staff consistently receives overwhelming praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight the attentive service provided by the receptionists, who are often described as welcoming and efficient, assisting with everything from quick check-in processes to booking transportation. The housekeeping team is also highly commended for their meticulous attention to detail, ensuring rooms are clean and well-maintained, often going above and beyond by arranging personal items or refilling amenities. Many guests shared positive experiences regarding the staff's accommodating nature, including instances of early check-in or thoughtful gestures like anniversary treats. Even during unforeseen circumstances, such as an earthquake, the staff demonstrated remarkable calmness and dedication, prioritizing guest safety and comfort. While most feedback is positive, a few isolated incidents mentioned perceived rudeness or a lack of clarity from some staff members.

Additional Information
A significant point of feedback, particularly negative, revolves around the pool closure, which many guests reported was due to earthquake damage and was often not communicated clearly prior to arrival. This led to considerable disappointment and frustration, with some guests feeling misled and denied compensation or refunds, impacting their overall experience. On a more positive note, some guests were delighted to receive free room upgrades, occasionally to family suites or rooms with a balcony, enhancing their stay. Certain rooms are equipped with a washing machine and kitchenette, which are highly valued for longer stays. The hotel primarily offers non-smoking rooms. However, some reviews highlighted issues with fixed windows in certain rooms, contributing to humidity or a stuffy smell, and in rare cases, allowing rain to enter. Guests also noted a lack of soundproofing, leading to noise from adjacent rooms or hallways.