Wyndham Garden Quedlinburg Stadtschloss

This hotel, housed in a historic building that once served as a castle, offers a unique stay experience, particularly appealing to sightseers and couples due to its central location in the heart of the old town. Guests frequently highlight the hotel's charming ambiance and the generally friendly staff who strive to provide good service. While many appreciate the convenience of being within walking distance of major attractions, some note that the property shows signs of age and could benefit from updates, particularly in room decor. The hotel is also a good fit for families and pet owners, offering a welcoming environment and spacious accommodations. To enhance your stay, it is advisable to inquire about room locations to avoid potential noise from the street or elevator, and be prepared for the possibility of dated decor in some areas, as the hotel blends its historic charm with functional, though sometimes worn, amenities.

Facilities & Amenities
The hotel offers several facilities for guest convenience and relaxation. Many guests appreciate the availability of a sauna and steam bath, though some note that the sauna requires advance booking and the whirlpool is often out of service. A bar is available for evening relaxation, though feedback on its service and selection is mixed, with some finding it understaffed or lacking variety. A significant point for many is the absence of air conditioning in rooms, which can lead to discomfort during warmer periods. The elevator is a convenient feature, but some guests report audible operational noises, especially if their room is located nearby. While a minifridge and water kettle with tea and coffee are provided in some rooms, their presence is not consistent across all accommodations.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is quite mixed among guests. While some rooms are described as clean and spacious with comfortable beds and ample bathrooms, a significant number of reviews highlight issues. Many guests report stained carpets, worn furniture, and damaged walls, indicating a need for renovation. Concerns about mold in the bathroom and shower areas are frequently raised, along with issues like leaking showers or broken shower doors and short faucets. Noise levels can also impact comfort, with some rooms experiencing street noise or sounds from the elevator and adjacent rooms due to thin walls. Additionally, the lack of air conditioning is a common complaint, making rooms uncomfortably warm, and some guests note that room cleaning is only performed upon request.

Dining & Food Quality
The breakfast at the hotel generally receives positive remarks, with many guests praising its variety and the pleasant atmosphere of the breakfast room, often described as being in a grand, historic hall. The buffet typically offers a good selection of items, including fresh bread and rolls, various cold cuts and cheeses, cereals, and hot options like scrambled eggs and sausages. Guests appreciate the availability of a coffee machine offering different choices. However, some guests express disappointment with the quality of certain items, describing them as basic or inexpensive, and note that replenishment can be slow during busy periods, leading to occasional shortages. While the hotel features a bar for evening drinks, a recurring point of feedback is the absence of a full-service restaurant for dinner, which many guests find inconvenient, requiring them to seek dining options outside the hotel.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets, placing guests directly in the heart of the Old Town and within easy walking distance of numerous attractions, shops, and restaurants. This makes it an ideal base for exploring the city on foot, with the market square just a few minutes away. While the hotel offers parking in its courtyard, this service comes with a fee and spaces can be limited, often requiring advance booking or luck, especially during peak seasons. Some guests mention challenges with accessibility due to ongoing street construction in the surrounding area, which can affect vehicle access and parking availability, sometimes leading to difficulties in reaching the hotel by car. Despite these minor inconveniences, the overwhelming convenience of being so close to the main sights and the vibrant city center is a significant draw for most visitors.

Staff & Service
The staff at the hotel generally receive high praise for their friendliness and helpfulness. Many guests commend the reception team for their welcoming demeanor and efficient check-in and check-out processes. The breakfast staff are frequently noted for their attentiveness and willingness to accommodate requests, contributing positively to the dining experience. While most interactions are positive, some guests have reported mixed experiences with certain staff members, occasionally finding them overwhelmed or less accommodating, particularly at the bar during busy times. Housekeeping service is available, though some reviews indicate that room cleaning is performed only upon request, which can be a point of confusion for some guests expecting daily service. Overall, the staff's dedication to providing a pleasant stay is a recurring theme.

Additional Information
The hotel is noted for its pet-friendly policy, welcoming guests traveling with their animals, which is a significant advantage for many seeking accommodations that cater to their companions. While the hotel boasts a wellness area with a sauna and steam bath, guests should be aware that the whirlpool is frequently out of order, and the sauna often requires advance booking to be activated, which can impact spontaneous use. A common point of feedback is the lack of air conditioning throughout the property, which can lead to uncomfortable room temperatures, especially during warmer months, prompting some guests to keep windows open, potentially introducing street noise. Additionally, some guests report that the hotel's room cleaning service is not daily but rather provided upon specific request, a detail worth noting for planning purposes to ensure fresh towels and tidied spaces.