Leonardo Hotel Bad Kreuznach

The hotel is a modern and well-maintained establishment, frequently praised for its excellent staff and convenient location near the highway, making it a popular choice for travelers on long journeys seeking a comfortable stopover. Its signature feature is the ample, free parking, which is particularly appreciated by guests with larger vehicles, ensuring a hassle-free arrival and departure. The hotel also caters well to business travelers with comfortable workspaces and is suitable for families due to its spacious rooms and welcoming atmosphere. Guests consistently highlight the hotel's overall cleanliness, the high quality of its facilities, and the quiet ambiance despite its industrial setting. To enhance your stay, guests recommend taking advantage of the complimentary parking and considering the bus service for easy access to the city center, as the bus fare is often included with the city tax.

Facilities & Amenities
Guests generally find the hotel's facilities to be modern and well-equipped, contributing to a comfortable stay. The bar is frequently mentioned as a cozy and pleasant spot for evening relaxation, though some guests note its early closing times, particularly on Sunday evenings. The hotel provides free Wi-Fi throughout, ensuring seamless connectivity for all guests. For those seeking wellness, there is a sauna and steam room, though a few guests found the sauna to be small or not adequately heated on certain days, and some wished for towels to be provided. The convenience of free coffee in the lobby is a welcome touch for many. Additionally, the hotel offers a secure bike house with charging stations, catering to cyclists, and EV charging options are available for electric vehicle owners, adding to the overall convenience.

Cleanliness & Room Comfort
The cleanliness of the rooms and bathrooms is consistently praised by guests, contributing to a pleasant stay. Most guests find the beds comfortable, ensuring a restful night's sleep, though a few found them to be on the firmer side. Rooms are generally described as spacious and modernly furnished, offering ample space for relaxation and work, with some rooms featuring a balcony. While the hotel is generally quiet, some guests occasionally noted noise from slamming doors or from upstairs. In-room amenities often include a fridge and a safe, and the bathrooms are well-appointed, frequently featuring a refreshing rain shower and, in some cases, floor heating. However, a recurring point of feedback is the sliding glass bathroom door, which some guests feel compromises privacy and allows light into the sleeping area. Isolated reports of minor issues like carpet cleanliness or AC performance were noted, but overall room comfort is highly rated.

Dining & Food Quality
The hotel's dining options receive considerable praise, particularly the restaurant and its food quality. Many guests describe the dinner experience as excellent, highlighting dishes like the Creme Brulee and Rumpsteak. While some find the restaurant prices to be on the higher side, the quality of the cuisine and attentive service are frequently commended. The breakfast buffet is consistently rated as massive, rich, and excellent, offering a wide variety of choices to start the day, including good coffee. However, some guests noted that the breakfast selection, while extensive, might not be as diverse as other four-star establishments, and there were occasional comments about slow refilling of items or lack of certain dishes like fresh juices or salads. A significant point of feedback is that the restaurant and bar are often closed on Sunday evenings, which can be inconvenient for guests arriving late or without a car.

Location & Accessibility
The hotel's location is a prominent topic in guest reviews, situated in an industrial area or business park. While this setting is not universally appealing, it is widely appreciated for its easy access to the highway, making it an ideal stopover point for travelers. A major advantage highlighted by many is the large, free parking available directly at the hotel, which is a significant convenience. Although outside the city center, guests note that the town is accessible, either by a walk of approximately 30 minutes or by a short taxi ride. Crucially, a bus stop is conveniently located directly in front of the hotel, with bus services running hourly, and the bus fare is often included with the city tax, providing a practical link to the city's attractions. Despite its industrial surroundings, the hotel itself is generally described as quiet.

Staff & Service
The staff at the hotel consistently receives glowing reviews, with guests frequently describing them as excellent, very friendly, helpful, and attentive. Their competence and willingness to fulfill requests contribute significantly to a positive guest experience. The check-in and check-out processes are often highlighted as quick and efficient. Guests appreciate the overall service, from the reception team, who are noted for their professionalism and welcoming demeanor, to the restaurant and housekeeping staff. Many reviews specifically commend individual staff members for their exceptional service, creating a warm and inviting atmosphere. While the vast majority of feedback is overwhelmingly positive, there was an isolated report of an unpolite interaction regarding room allocation, but this appears to be an anomaly amidst widespread praise for the team's dedication to guest satisfaction.

Additional Information
Beyond the standard amenities, guests appreciate several unique aspects and policies. The hotel is notably dog-friendly, welcoming pets, though some guests mentioned that finding suitable outdoor areas for pets nearby could be challenging. For members of the rewards program, benefits such as room upgrades and discounts at the bar and restaurant are a welcome perk. The hotel offers a convenient late check-out option, allowing guests to relax longer on departure days. A distinctive and appreciated touch mentioned by some is the Gummibärchen Bar (candy bar) located near the reception, offering complimentary sweets. Guests should be aware of the hotel's policy regarding the bar and restaurant closing times, particularly on Sunday evenings, as this can impact dining plans. The availability of Sky Sport in some superior rooms is also a noted feature.