Leonardo Royal Hotel Frankfurt

This hotel is highly regarded for its stunning skyline views from higher floors, offering a memorable visual experience for guests. Its convenient location, often described as being close to public transport and major roadways, makes it an excellent choice for sightseers and business travelers seeking easy access to the city and beyond. Many guests appreciate the spacious and comfortable rooms and the generally friendly and helpful staff who contribute to a positive stay. The hotel is also a good fit for families and couples looking for good value and a comfortable base to explore. To enhance your experience, consider requesting a room on a higher floor for the best views, and be aware that while parking is available, it can be quite expensive, so utilizing public transport is a practical alternative.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. Many guests appreciate the presence of a fitness center, often described as well-equipped, and a sauna and steam room for relaxation, though some note inconsistent operating hours for these wellness amenities. Free Wi-Fi is available, ensuring guests can stay connected. Rooms are typically equipped with a coffee maker or espresso machine and a mini-fridge, adding to the in-room convenience. However, some guests have reported issues with the air conditioning not functioning effectively, particularly during warmer periods, leading to uncomfortable room temperatures. The elevators can also be a point of concern, with some guests experiencing long waits due to limited availability or capacity.

Cleanliness & Room Comfort
Guests frequently commend the cleanliness of the rooms, with many describing them as spotless, modern, and well-maintained following recent refurbishments. The beds and mattresses are consistently praised for being very comfortable, ensuring a restful night's sleep. Rooms are generally spacious, and many offer balconies with pleasant views. The showers are often noted for their good size and pressure. However, feedback on cleanliness is mixed, as some guests have reported issues such as dirty carpets, unpleasant sewer smells in bathrooms, or cigarette smoke odors. There are also mentions of worn furniture, dirty windows, and balcony doors that do not seal properly, leading to noise or drafts. Some guests also noted a lack of in-room amenities like slippers or a kettle.

Dining & Food Quality
The hotel's breakfast buffet receives widespread praise for its variety and quality, with many guests describing it as delicious and one of the best they've experienced, offering a wide selection of options. The restaurant and bar areas are generally well-regarded, providing convenient dining and social spaces within the property. However, some guests found the breakfast to be overpriced. Feedback on the hot food options at breakfast was occasionally mixed, with some noting a lack of variety for vegetarians or concerns about the quality of items like scrambled eggs. Some guests also reported that the food served in the restaurant for lunch or dinner could be lukewarm or appeared to be pre-prepared convenience items.

Location & Accessibility
The hotel's location is generally considered good, offering easy access to various parts of the city. It is conveniently situated near public transport, with a bus stop directly outside, providing quick routes to the city center and other attractions. While some guests note it is slightly outside the immediate city center, its proximity to autobahns makes it easily reachable by car. Parking is available on-site, including a secure garage, which is appreciated by many, though it is frequently mentioned as being expensive. Some guests found the parking spaces to be narrow or the entrance not clearly signposted. Despite being near major routes, many rooms are described as quiet, though some mention traffic or flight noise.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the positive interactions with reception staff, who are often described as accommodating and willing to assist with requests such as early check-in or room upgrades. The check-in and check-out processes are generally efficient, though some guests have experienced delays. Housekeeping is often commended for their thoroughness. However, some guests reported isolated instances of unhelpful or rude staff, particularly in the restaurant or bar areas. A recurring point of feedback is the absence of in-room phones, requiring guests to go to the reception desk for assistance, which some found inconvenient.

Additional Information
The hotel is noted for its pet-friendly policy, which is a significant advantage for guests traveling with animals. A notable point of feedback concerns the lack of telephones in the rooms, meaning guests must use their mobile phones or go to the reception desk for any needs, which has been a source of frustration for some. There have also been reports of issues with invoicing and billing, requiring guests to follow up multiple times to receive correct documentation. Some guests have expressed concerns about the security of their rooms, citing issues with doors not closing properly or a perceived lack of control over who enters the hotel premises.