Mercure Hotel Kaiserhof Frankfurt City Center (Frankfurt, Germany)

Mercure Hotel Kaiserhof Frankfurt City Center (Frankfurt, Germany)

About Mercure Hotel Kaiserhof Frankfurt City Center

A modern, four-star property next to the main train station, the Mercure Hotel Kaiserhof Frankfurt City Center is a 15-minute walk from the Museum Embankment. Standard guest room amenities include a minibar, flat-screen television, Wi-Fi access, and a comfortable work space. Privilege and Superior rooms additionally feature air conditioning. Travellers will find a 24-hour front desk and self-service business centre in the lobby. Public parking is available nearby. A rich breakfast buffet with international and regional dishes is available daily, and there are many dining options in the neighbourhood. Local favourites Der Fette Bulle and Im Herzen Afrikas are within a six-minute walk. The Frankfurt Messe Trade Fair is one underground stop away, and the Palmengarten is within a mile. The Zeil, Cathedral of St. Bartholomew, Frankfurter Romer, and the Main Tower are also nearby.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


Kaiserstraße 62, 60329, Frankfurt, Germany

Rating overview

  • Location
    Very good  8.2 / 10
  • Rooms
    Fair  7.0 / 10
  • Service
    Very good  8.1 / 10

Positive Reviews


Conveniently located near the station...

Few guests fail to mention the hotel's exceptionally convenient location near the city's central station. It offers underground, bus and rail links to just about anywhere you'd care to go in Frankfurt, including a direct trip to the airport. There are also all sorts of restaurants nearby, and most attractions (the cathedral, museum embankment, the Zeil) are within walking distance as well.


Good beds and breakfast...

The hotel offers a variety of room classes; the Superior and Privilege rooms are more widely described as spacious, well decorated and modern. Many travellers enjoy a good night's sleep in the comfortable beds, and also appreciate the varied (though not inexpensive) breakfast. The fresh honeycomb there for the slicing is a highlight.


Professional, hospitable staff

Many guests have described the hotel's front desk staff as polite, efficient, and professional. The coffee and croissants available in the lobby are a welcoming touch as well.

Negative Reviews


Steamy summer nights in Frankfurt...

There is no air-conditioning in the standard rooms, a great source of discomfort for guests booked in during the summer, as opening the windows lets in quite a bit of street noise from the nearby bars. These rooms are also smaller and less recently renovated, often described as "dull" or "dreary."


Turn on the red light...

Guests have described the area immediately surrounding the hotel as "a bit seedy," bordering on the red light district and popular with the city's homeless.


Drive on...

Drivers have been irritated to find there is no place to park temporarily while checking in, and the closest public garage is widely considered fairly expensive. There's also no bar on the property.

All amenities

Hotel facilities
  1. Business centre
  2. Café
  3. Entrance Hall/lobby
  4. Express check-in
For children
  1. Cot
  2. Kids stay for free
Room facilities
  1. Bathtub (upon inquiry)
  2. Ironing board
  3. Openable windows
  4. Television
Sports facilities
  1. Fitness
Suitable for
  1. Gay-friendly
  1. Teleprinter

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


Kaiserstraße 62 , 60329 , Frankfurt , Germany
Telephone: +49(69)2561790 | Fax: +49(69)25617919 | 

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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