OKKO Hotels Grenoble Centre

This hotel is highly regarded for its modern design and its unique "Club" concept, which serves as a signature feature, offering guests a welcoming communal space. Its central location makes it an excellent choice for both sightseers looking to explore the city on foot and business travelers seeking convenient access to urban amenities and co-working spaces. Guests frequently commend the attentive staff and the overall cleanliness of the accommodations. While the hotel's innovative design is often appreciated, some aspects, particularly the bathroom layout, receive mixed feedback regarding practicality. To enhance your stay, consider familiarizing yourself with the hotel's unique room configurations and take advantage of the discounted public parking rates available through the hotel.

Facilities & Amenities
The hotel's standout feature is its comprehensive Club area, accessible 24/7, which significantly enhances the guest experience. This inviting space provides complimentary snacks such as nuts, fruits, and biscuits, along with a wide selection of hot and cold beverages, including coffee and juices. It also functions as a versatile co-working space with a printer, making it ideal for both relaxation and productivity. Guests appreciate the tranquil terrace for quiet moments. Additionally, the hotel offers a fitness center equipped with a sauna, though some guests note the gym has limited equipment. While Wi-Fi is available, some reviews mention occasional issues with connectivity or speed in rooms.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, with many describing rooms as clean and modern. The beds are frequently praised for being comfortable, ensuring a restful night's sleep, and the linens are noted for their quality, though some guests found them irritating. However, some reviews highlight inconsistencies, mentioning stained floors, worn-out furniture, or uncleaned sheets. The unique bathroom design, featuring glass walls and requiring guests to step through the shower to access the toilet and sink, is a recurring point of discussion, often cited for lacking privacy and causing wet floors due to drainage issues. Noise levels vary, with some rooms being quiet while others experience street noise, AC noise, or elevator noise.

Dining & Food Quality
The hotel's dining options, particularly breakfast, receive mixed but generally positive reviews. Many guests praise the breakfast variety, describing it as excellent with fresh options and even local specialties and gluten-free choices. However, some find the cost to be expensive for the selection offered, or note that items are not replenished quickly enough. The complimentary aperitivo served in the Club is a popular feature, often including local products. While the hotel offers dinner options, some guests found the service to be lacking or the pricing high for the quality, though specific dishes like the butternut velouté were well-received. The 24/7 snacking in the Club is a convenient perk, though some guests feel the selection has become less varied over time.

Location & Accessibility
The hotel boasts a highly advantageous central location, placing guests within easy walking distance of the city center, historical attractions, a shopping mall, and numerous restaurants and bars. Its proximity to public transport and the TGV station (approximately 10 minutes away) further enhances its accessibility. While the hotel does not offer on-site parking, it has an arrangement with a nearby public parking garage, providing guests with discounted rates. However, some guests find this parking option to be expensive and occasionally inconvenient due to the lack of in-and-out privileges or the small size of the parking spaces. Some reviews also mention that the immediate surrounding area can appear somewhat unappealing.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, professionalism, and attentiveness. Guests frequently highlight their helpfulness and welcoming demeanor, contributing significantly to a positive stay. The check-in and check-out processes are generally described as quick and smooth. While many commend the housekeeping for maintaining spotless rooms and providing daily service, some guests report issues such as rooms not being properly cleaned, missing items, or housekeeping entering rooms without waiting for a response. Feedback on maintenance responsiveness is mixed, with some guests experiencing delays in resolving issues like non-functioning air conditioning, hot water problems, or faulty room amenities.

Additional Information
Guests should be aware of certain unique aspects and policies that shape the hotel experience. The hotel maintains a strict refund policy for cancellations, which has led to dissatisfaction for some guests unable to change their dates. Rooms typically do not include a mini-bar or refrigerator, which some guests find inconvenient for storing personal items or food. The hotel's design incorporates feather pillows, a detail that some guests, particularly those with specific preferences or ethical considerations, have noted. Furthermore, after certain hours, guests are required to ring a bell for entry, a security measure that some have found to be a minor inconvenience.