Parkhotel Sonnenhof

This hotel offers a memorable stay, distinguished by its stunning views of the surrounding mountains, including the Kofel peak, and the picturesque village, often described as a fairytale setting. Its family-friendly atmosphere and consistently exceptional service create a welcoming environment for all guests. The hotel is an ideal choice for families seeking a relaxing getaway with ample amenities for children, while couples will appreciate the serene location and wellness facilities for a romantic escape. Sightseers and explorers benefit from its prime position, offering easy access to hiking trails and local attractions. Many guests praise the hotel's commitment to providing a comfortable and enjoyable experience. To make the most of your visit, consider opting for a room with a balcony to fully immerse yourself in the breathtaking scenery, and be sure to inquire about the half-board option, as the dining receives high acclaim. Some guests recommend bringing your own pillow for optimal comfort.

Facilities & Amenities
The hotel provides a comprehensive range of facilities and amenities designed to enhance guest comfort and enjoyment. A notable feature is the well-maintained wellness area, which includes a refreshing swimming pool with pleasant water temperatures, a relaxing sauna, a soothing steam room, and an infrared cabin. Guests also have access to a fitness room, though some note the equipment can be a bit older. For families, the hotel offers a dedicated indoor playroom and an outdoor playground, ensuring entertainment for younger guests. Convenience is further provided by ample parking spaces, EV charging stations, and a secure bike storage room. Guests can also rent bikes directly from the reception to explore the scenic surroundings. While Wi-Fi is available throughout the property, some guests have reported it can be weak in certain areas. The presence of balconies in many rooms allows guests to enjoy the beautiful views.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and comfortable, though some note that the decor can appear a little outdated or "in years" in certain areas, while others describe rooms as modern and tastefully decorated. Many rooms are spacious, particularly family rooms and suites, often featuring a separate living area. The beds receive mixed feedback; while some find them comfortable, others mention soft mattresses or a gap when twin beds are combined, suggesting bringing your own pillow might be beneficial. Most rooms boast a balcony, offering delightful views of the mountains or river. The bathrooms vary in size, with some being described as small or narrow, and a few guests reported minor issues like mold or a clogged drain. Amenities typically include a TV, bathrobes, towels, hairdryer, and soap. Some guests noted the absence of a fridge in rooms, though portable ones can be provided upon request. Sound-proof windows contribute to a generally quiet atmosphere, though rooms near the dining area can experience some noise during meal times.

Dining & Food Quality
The hotel's dining experience consistently receives high praise, particularly the breakfast buffet, which is described as rich, varied, and excellent. Guests appreciate the wide selection of fresh options, including smoked salmon, Prosecco, and a popular pancake machine. The quality of products is frequently highlighted, and the staff is accommodating with requests, even offering gluten-free options. For dinner, the restaurant serves delicious and abundant meals, often as a 5-course menu for those on half-board. The cuisine, often featuring traditional Bavarian dishes, is noted for its excellent taste and presentation, with many guests commending the culinary skills of the kitchen team. While the bar and restaurant areas are generally inviting, some guests experienced long waiting times at the bar or found the bar to be occasionally closed. Most guests found the food quality to be exceptional, making the half-board option a highly recommended choice.

Location & Accessibility
The hotel boasts an excellent location, situated directly by the river and at the foot of the mountains, offering picturesque views and a tranquil atmosphere. Despite its peaceful setting, it is conveniently within easy walking distance of the town center, typically just a few minutes' stroll. This proximity allows guests to easily access local restaurants, shops, and the famous Passion Play theater. The hotel's position also provides direct access to numerous hiking trails and is well-suited for exploring the wider Bavarian region, including nearby ski-lifts and attractions. Public transport is accessible, with a bus stop located conveniently close to the hotel, facilitating travel to other areas like Garmisch. While parking is available on-site, some guests noted that spaces can occasionally be limited, especially during peak times. The overall accessibility and scenic surroundings make it an ideal base for both relaxation and exploration.

Staff & Service
The staff and service at the hotel are overwhelmingly praised by guests, with many highlighting the team's exceptional friendliness and helpfulness. Guests consistently report a warm welcome upon arrival, with staff providing detailed information and assistance. The check-in process is described as efficient, and the staff are noted for their attentiveness and willingness to accommodate various requests, from providing extra amenities to offering local excursion tips. Many reviews commend the attentive service in the restaurant, where staff are quick to address needs and ensure a pleasant dining experience. While the vast majority of feedback is positive, a few isolated instances mention some front desk staff being less friendly or impatient, and occasional slow service in the restaurant. However, these are exceptions, with the overall sentiment being that the staff's dedication significantly enhances the guest experience.

Additional Information
This hotel offers several notable features that contribute to a well-rounded stay. It maintains a pet-friendly policy, allowing guests to bring their furry companions, though finding suitable outdoor areas nearby might require some effort. The hotel is particularly well-equipped for families, providing not only dedicated play areas but also organizing special children's activities, such as an Easter egg hunt during holidays. Guests appreciate the provision of free bus passes, which can be useful for exploring the local area without a car. While the hotel has undergone renovations, some parts of the building are noted to be older, creating a mix of traditional and updated elements. The hotel's structure can be a bit of a "warren" with various corridors and extensions, but it is well-signposted. Some guests have reported issues with booking discrepancies, such as unexpected extra charges for children, so it is advisable to confirm all details directly.