Nemea Appart Hotel So Cloud Lyon Gare Part-Dieu

This aparthotel offers a convenient urban stay, particularly noted for its spacious rooms and an appealing indoor pool that provides a welcome respite for guests. Its signature feature is its exceptional proximity to the Lyon Part Dieu train station, making it an ideal choice for business travelers seeking easy transit, families needing extra space and amenities, and couples looking for a comfortable base to explore the city. Guests appreciate the self-catering options provided by the kitchenettes. To enhance your stay, it is advisable to confirm kitchenette access and contents upon arrival, as some guests have experienced issues, and be aware of the strict 5 PM check-in time.

Facilities & Amenities
The aparthotel features a well-regarded indoor pool and a fitness center equipped with modern machines, which many guests find to be significant advantages, often compensating for other minor inconveniences. The kitchenettes in the rooms are a major draw, offering a fridge, hob, and sometimes a dishwasher, though some guests report issues with cleanliness, missing utensils, or the kitchenette being locked and requiring an extra fee for access. Wi-Fi is generally stable, but some guests have experienced connectivity problems. While parking is available, it is often described as expensive and limited, with only a few spaces for many rooms. The elevators can be slow or problematic, and a laundry room is available for guest use.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is notably mixed. Many guests report issues with overall room cleanliness, citing stains on carpets, walls, and curtains, as well as dust and cobwebs. Some have found mold in bathrooms and unemptied bins. Room maintenance is a recurring concern, with reports of broken hairdryers, non-functional TVs, loose faucets, and problematic sliding doors. While some guests find the beds comfortable, others describe them as poor quality or too firm, with lumpy pillows. Noise is a significant issue for many, stemming from street noise, nearby construction, loud water pipes and drains, and noisy elevators, making a restful night's sleep challenging for some.

Dining & Food Quality
The breakfast service receives varied feedback, with its 18-euro price point being a frequent topic of discussion. Many guests describe the buffet as copious with a good selection of pastries, pancakes, cold cuts, and fresh orange juice. However, a notable number of reviews express disappointment, labeling it as "scandalous" for the price, citing a lack of variety, often empty buffets, and a scarcity of expected items like eggs, yogurt, or bacon. Some guests have also commented on the quality of the food, mentioning cold scrambled eggs, supermarket-grade bread, or canned fruit salad.

Location & Accessibility
The aparthotel's central location is consistently highlighted as a major advantage, being just a short walk from the Lyon Part Dieu train station and offering excellent access to public transportation, including trams and buses. This makes it highly convenient for reaching the airport via the Rhone Express and exploring the city, with Old Lyon accessible by a 20-minute walk or a short bus ride. The proximity to a large shopping mall is also appreciated. While some guests find the immediate surrounding area to be quiet and safe, others describe it as a construction zone or somewhat uninviting, particularly at night.

Staff & Service
The staff generally receives positive remarks for their friendliness, helpfulness, and professionalism, with many guests appreciating their attentive approach to requests. However, the check-in process is a frequent point of contention due to the late 5 PM start time, which can be inconvenient for travelers. Housekeeping is a significant area of concern, as daily service is not provided, and guests often need to request basic items like toilet paper or towels, sometimes even being charged for extra ones. While staff are often responsive to major issues, some guests report that minor maintenance problems are not always addressed promptly.

Additional Information
Guests should be aware of the deposit requirement, which typically ranges from 150 to 200 euros and can take several weeks to be returned after check-out. The hotel operates with a strict 5 PM check-in policy, which is a common point of frustration for many arrivals. Guests are also expected to empty their own bins and dispose of rubbish in designated areas. While the hotel is pet-friendly, some guests have noted challenges in finding suitable outdoor areas for pets nearby. Some guests booking through third-party vouchers have reported issues with understanding what is included in their stay.