Starhotels Anderson

The hotel is highly regarded for its prime location directly opposite Milano Centrale train station, making it an exceptionally convenient choice for transit travelers and sightseers utilizing the extensive rail and metro networks. Its signature feature is the seamless connectivity it offers, allowing guests to easily explore Milan or embark on day trips. The hotel consistently receives praise for its cleanliness, comfortable accommodations, and the attentive service provided by its staff. Families particularly appreciate the spacious and often connecting room options, while couples and business travelers benefit from the central access and quiet rooms. To enhance your stay, consider utilizing the hotel's luggage assistance at the entrance and be aware that room temperature control can sometimes be centrally managed.

Facilities & Amenities
The hotel offers a range of facilities designed for guest comfort and convenience. While some guests noted the gym as being small and compact, it provides a space for workouts. The hotel ensures guests stay connected with reliable free Wi-Fi throughout the property. For quick refreshments, a mini-bar is available in rooms, and a kettle with tea and coffee sachets is provided, though some guests wished for a coffee machine. The presence of ice machines and vending machines further adds to the convenience. The hotel also features a pleasant lobby bar where guests can relax and enjoy drinks.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its high standards of cleanliness throughout the rooms and common areas. The beds are frequently described as very comfortable, ensuring a restful night's sleep, often complemented by a pillow menu for personalized comfort. Rooms are generally found to be spacious and well-maintained, with many appreciating the soundproofing that effectively minimizes external noise, even given the central location. However, some guests reported issues with the air conditioning or heating, noting that rooms could feel too warm, especially during winter when the system is centrally controlled. The bathrooms are typically well-appointed, though some found the bathtub/shower combination to be potentially hazardous due to sloping sides or the lack of a full glass enclosure, relying instead on plastic curtains.

Dining & Food Quality
The hotel's breakfast receives mixed but generally positive feedback. Most guests find the breakfast buffet to be varied and of good quality, offering a selection of both sweet and savory items, including delicious croissants and quality juices. Many appreciate the attentive staff who remember coffee orders and serve it directly to the table. However, some guests felt the variety could be expanded, particularly for hot items, and a few noted that the breakfast room could become crowded or that items were not replenished quickly enough. The hotel also features a restaurant and bar for other dining options, with some guests praising the quality of meals and drinks, particularly the cocktails.

Location & Accessibility
The hotel's central location is its most celebrated attribute, situated directly across from Milano Centrale train station. This provides unparalleled access to trains for intercity travel and the metro system for exploring Milan's attractions, including the Duomo and Brera district, which are just a few stops away. Airport shuttle buses also stop conveniently nearby. While the immediate area around the station can be bustling, the hotel is considered safe and secure. A notable point of accessibility is the hotel's entrance, which features a flight of stairs leading down to the reception area. While staff are often available to assist with luggage, some guests found this challenging, especially with heavy bags. Parking is available, with options for valet service.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight the attentive service from the reception team, who are often described as welcoming and efficient, assisting with everything from quick check-in processes to providing local recommendations and accommodating requests. The porters are particularly commended for their assistance with luggage, especially given the entrance stairs. Service in the bar and restaurant is also generally well-regarded, with staff remembering preferences and providing a pleasant atmosphere. Overall, the hotel's team is seen as dedicated to ensuring a positive and comfortable guest experience.

Additional Information
The hotel offers connecting rooms which are highly valued by families traveling with children, providing both space and privacy. Guests appreciate thoughtful touches such as the provision of slippers and bathrobes in the rooms. For those needing to freshen up their wardrobe, the hotel offers a loaner steamer service. The hotel maintains a pet-friendly policy, accommodating guests traveling with their companions. Some guests noted the availability of umbrellas for use, a practical amenity for unexpected weather.