Van der Valk Hotel Düsseldorf

This hotel is widely praised for its spacious rooms and excellent breakfast, making it a popular choice for various travelers. Its proximity to the airport and the PSD Bank Dome arena is a significant draw, appealing to concert-goers and those with early flights. Business travelers find the modern meeting facilities and convenient location ideal for conferences and events. Families appreciate the large family suites and the hotel's accommodating service, including a popular Park/Sleep/Fly option. To enhance your stay, consider requesting a room on a higher floor for impressive views, and be aware that while the hotel is well-connected by tram to the city center, it is not within walking distance of other dining or shopping options.

Facilities & Amenities
Guests consistently highlight the hotel's comprehensive wellness area located on the 15th floor, offering impressive panoramic views and featuring a sauna, steam room, and hot tub for relaxation. The fitness center is well-equipped, allowing guests to maintain their routines. The hotel provides free Wi-Fi throughout, ensuring connectivity. While the hotel boasts modern meeting rooms and event spaces, some guests have noted that the elevators can experience wait times, especially during peak occupancy, as there are only two for fifteen floors. Ample free parking is available on-site, which is a significant convenience for those traveling by car.

Cleanliness & Room Comfort
The rooms are consistently described as spacious, clean, and modern, offering a high level of comfort. Guests frequently praise the comfortable beds and large bathrooms, which often include both a separate shower and a bathtub, with some suites featuring a whirlpool function. In-room amenities typically include a coffee machine, refrigerator, and mini-safe. Many rooms offer panoramic views, enhancing the overall experience. Despite the hotel's proximity to the airport, the rooms are generally quiet and soundproofed, ensuring a restful stay. However, some guests have reported minor issues such as dust, worn carpets, or occasional noise from adjacent rooms or the fitness studio.

Dining & Food Quality
The hotel's breakfast buffet receives widespread acclaim, described as excellent, rich, varied, and high-quality, offering a wide selection of fresh and delicious items. Guests particularly appreciate the options for freshly prepared eggs, diverse breads, pastries, cold cuts, and even some Dutch specialties. The restaurant is highly rated for its tasty food and good quality, with many guests enjoying their dining experiences. The bar is noted as a comfortable and well-stocked area for drinks, though service can sometimes be slow during busy periods. While the breakfast is highly recommended, some guests find it to be on the pricier side.

Location & Accessibility
The hotel's location is particularly convenient for travelers utilizing the nearby Düsseldorf Airport and for attendees of events at the PSD Bank Dome, which is within easy walking distance. It offers good highway access, making it easily reachable by car. A tram station is located nearby, providing a direct connection to the city center, typically a 20-minute ride. The hotel provides ample free parking, a significant advantage for guests. However, it is situated in a business and industrial area, meaning there are limited options for dining or shopping within walking distance outside of the hotel's own facilities.

Staff & Service
The staff at the hotel are consistently commended for their friendliness, attentiveness, and professionalism. Guests frequently highlight their helpfulness, from providing directions to assisting with printing services. The check-in process is generally described as quick and easy, with self-check-in options also available. Housekeeping is typically efficient, ensuring rooms are well-maintained. While most interactions are positive, a few guests have noted isolated instances of less empathetic service or minor communication challenges, particularly regarding English proficiency at the front desk. Overall, the team strives to provide a welcoming and accommodating experience.

Additional Information
The hotel offers a popular Park/Sleep/Fly package, allowing guests to leave their vehicle while traveling, with a complimentary taxi service to the airport terminal included, though the return taxi is typically at the guest's expense. While generally pet-friendly, guests should be aware that pets are not permitted in the hotel's dining areas. The hotel has undergone recent renovations, with some areas still under construction, which has occasionally led to minor disturbances like dust or noise, though the updated rooms are well-received. Guests should also note that while rooms are well-equipped, a kettle for hot beverages is not standard but can be requested from reception.