Brahma Niwas - Best Lake View Hotel in Udaipur

This hotel offers a memorable stay, distinguished by its stunning lake views, particularly from the rooftop infinity pool and restaurant, which provide a picturesque backdrop for relaxation and dining. Guests frequently highlight the hotel's beautiful property with its royal and heritage-inspired interiors, creating an aesthetic and comfortable ambiance. It is an excellent fit for families seeking a welcoming environment, couples looking for a romantic escape, and sightseers due to its convenient location near key attractions. Many appreciate the spacious rooms and the generally positive interactions with the staff. To enhance your experience, consider requesting a room on a higher floor for optimal lake views, and be aware that some rooms may have shared balconies, impacting privacy.

Facilities & Amenities
The hotel boasts an impressive array of facilities, with the rooftop infinity pool being a standout feature, offering breathtaking lake views and serving as a popular spot for photography. The property's design is consistently praised for its beautiful architecture and royal interiors, providing an aesthetic and comfortable environment. Guests also enjoy the dedicated rooftop space and terrace, which often feature live music performances, enhancing the evening ambiance. However, some guests reported issues with in-room amenities, noting that Wi-Fi connectivity was often poor or non-functional, and televisions sometimes had cable problems. A few also mentioned that plug points were faulty, and the jacuzzi was not always operational.

Cleanliness & Room Comfort
Guests generally find the rooms to be spacious and appreciate the comfortable beds, fluffy pillows, and soft blankets, contributing to a restful stay. Many reviews commend the overall cleanliness of the rooms and the lavish interiors, often describing them as having a royal aesthetic. However, feedback on cleanliness and comfort is mixed. Some guests reported issues such as dirty floors, stains on bathroom floors, spider webs, and dust on curtains. Concerns were also raised about pests in bathrooms, lack of towel racks or hooks, and water splashing onto the floor after showers. Noise from upstairs areas, including the swimming pool and moving furniture, and occasional street noise from barking dogs, impacted the tranquility for some.

Dining & Food Quality
The hotel's dining experience receives varied feedback, though many guests praise the delicious food and excellent quality of dishes served. The rooftop restaurant is a highlight, offering a delightful ambiance with live music and scenic views, making it ideal for evening meals. Breakfast is generally considered good by many, with some appreciating the variety and well-balanced flavors. However, some guests found the restaurant to be quite expensive and felt the food taste was only average. There were reports of an understaffed dining area, leading to significant delays in service and a lack of basic necessities like spoons or salt. Some guests were disappointed when the advertised buffet was unavailable due to low occupancy, and others noted limited breakfast options and cold food. The hotel operates as a vegetarian-only establishment.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within easy reach of many popular attractions. It is conveniently situated near Fateh Sagar Lake and offers good proximity to the Old Town and other major landmarks. Guests appreciate the relatively less traffic in the immediate vicinity of the hotel, making arrivals and departures smoother. Access to transportation is generally good, with cabs and ride-sharing services like Uber and Ola readily available. However, some guests noted that the surrounding area can be congested and not always clean. Parking is a recurring concern, as the hotel typically requires guests to park on the roadside due to a lack of dedicated on-site facilities, which can lead to issues like dogs resting on cars.

Staff & Service
The staff at the hotel receives highly mixed reviews. Many guests consistently praise the team for being cooperative, attentive, friendly, and helpful, often going above and beyond to ensure a pleasant stay. Specific mentions include quick check-in processes and a general willingness to accommodate requests, contributing to a positive and welcoming atmosphere. However, a notable number of guests reported negative experiences, citing instances of rude staff, particularly at the reception, and an uncooperative attitude. Complaints included unanswered phone calls, slow service, and a perceived lack of training. Some guests experienced issues with double payments or the hotel's refusal to refund cancellations, leading to significant frustration and a feeling of disrespect.

Additional Information
The hotel maintains a strict vegetarian-only policy for its dining facilities, which is a significant point for guests to consider, though a bar is available. A recurring issue highlighted by several guests is the hotel's no-refund policy for cancellations, even when within specified timelines or due to unforeseen circumstances, which has led to considerable dissatisfaction. The property is often described as a heritage hotel, blending traditional design with modern comforts. Guests can typically store their bags at the hotel after checkout, which is convenient for those with later travel plans. Some guests noted a no smoking policy enforced with visible warnings.