Grande Centre Point Surawong Bangkok

This hotel offers a truly luxurious and modern experience, with its spacious rooms and a stunning rooftop pool providing breathtaking city views. It is particularly well-suited for families due to its engaging game room and large accommodations, while couples can enjoy a romantic atmosphere with impressive vistas. Sightseers and business travelers will also find it appealing given its central location and comprehensive facilities. Guests consistently highlight the hotel's exceptional cleanliness, comfortable beds, and the attentive service provided by the staff. To enhance your stay, consider utilizing the unique token system for various amenities and be prepared to use ride-hailing services like Grab for convenient transportation around the city.

Facilities & Amenities
Guests highly praise the hotel's extensive facilities, especially the rooftop pool which offers spectacular city views and is a popular spot for relaxation after a day of exploring. While some guests found the pool area to be a bit small and occasionally crowded, particularly in the afternoons, its beauty and refreshing water are consistently noted. The fitness center is well-equipped and boasts amazing skyline views, though a few guests suggested more varied equipment. The hotel also features excellent sauna and steam room facilities for relaxation. A standout feature is the game room, which provides entertainment for all ages with PS5 consoles, foosball, pinball, and darts. Additionally, guests appreciate the convenience of ice machines on each floor and the provision of free Wi-Fi throughout the property.

Cleanliness & Room Comfort
The hotel rooms are consistently described as new, modern, and exceptionally clean, reflecting a high standard of maintenance. Guests frequently commend the spaciousness and beautiful design of the rooms, often highlighting the floor-to-ceiling windows that offer amazing city views. The beds are widely praised for being incredibly comfortable and massive, ensuring a restful night's sleep. In-room amenities such as electric blackout blinds, electric toilet seats, and multiple conveniently placed outlets are appreciated for their thoughtful design. Many rooms feature large bathrooms with powerful showers and bathtubs, some even offering a jacuzzi bath. While most guests found the rooms to be quiet, a few noted occasional noise from the hallway. The complimentary mini-bar, stocked daily with soft drinks and snacks, is a highly valued touch.

Dining & Food Quality
The breakfast buffet receives widespread acclaim for its outstanding variety and quality, offering an extensive selection of both Asian and Western dishes. Guests particularly enjoy the fresh fruit, the ice cream machine, and the opportunity to try traditional Thai iced tea. While many found the breakfast to be exceptional, some guests noted that the quality of certain items, such as pastries or coffee, could be inconsistent, and a few mentioned that hot food was sometimes served lukewarm. The rooftop restaurant is praised for its romantic atmosphere and stunning views, though some guests found the food quality to be average for the price. A recurring point of feedback is the hotel's policy regarding alcohol, with some guests expressing disappointment that cocktails are not available at the pool bar and that wine is often only sold by the bottle, requiring separate payment.

Location & Accessibility
The hotel's location is generally considered excellent, placing guests centrally within easy reach of many popular attractions. It is conveniently located within walking distance to the river, providing access to ferry services for destinations like IconSiam and the Royal Palace. Guests also appreciate its proximity to areas like Chinatown and the Patpong night market. While not directly adjacent to a sky train station, the hotel offers a free shuttle service to nearby BTS stations and Chinatown, which many guests find very helpful. For other destinations, guests report that taxis and ride-hailing services like Grab are readily available and affordable, making it easy to navigate the city. The area around the hotel is described as generally quiet, with convenient access to local shops and restaurants.

Staff & Service
The staff consistently receives high praise for their exceptional helpfulness, friendliness, and professional demeanor. Guests frequently highlight their warm welcome and willingness to go above and beyond to assist with requests, from providing local recommendations to helping with transportation. The check-in process is described as quick and smooth, contributing to a positive first impression. Housekeeping is commended for its thoroughness and attention to detail, ensuring rooms are spotless daily. The concierge team is also noted for their efficiency in organizing taxis and excursions. Many guests appreciate the attentive service provided by staff across all areas, from the bellboys to the restaurant and pool staff, making for a truly welcoming and comfortable stay.

Additional Information
A unique and highly appreciated feature of the hotel is its token system, where guests receive complimentary tokens upon arrival. These tokens can be exchanged for various goodies, including drinks at the pool, small souvenirs, or even discounted spa vouchers and massages, adding an element of fun and value to the stay. The complimentary mini-bar in the rooms, replenished daily with soft drinks and snacks, is another thoughtful touch that guests consistently highlight. The hotel also offers a laundry service that guests found to be of great value and quality. While not a major theme, the hotel's efficient handling of a recent earthquake situation was noted by some guests, providing reassurance regarding safety and preparedness.