Jinjiang Inn Makati

The hotel offers a remarkable urban retreat, distinguished by its prime location just a short walk from the Greenbelt malls, making it an ideal choice for sightseers, business travelers, and families alike. Guests consistently highlight the exceptional value for money, often expressing that they did not feel "ripped off" compared to other hotels. The hotel's cleanliness and the genuinely warm and accommodating staff are frequently praised. Its comfortable and spacious rooms provide a peaceful haven after a day of exploration or work. For couples, the cozy atmosphere and convenient access to dining and entertainment options create a perfect setting for a relaxing getaway. To enhance your experience, consider taking advantage of the flexible check-in/check-out options and be prepared for the occasional street noise, though many find the rooms surprisingly quiet.

Facilities & Amenities
While the hotel does not feature a swimming pool or a gym, guests generally find the available amenities satisfactory for their needs. The Wi-Fi connection is consistently praised for being reliable and strong, which is particularly beneficial for guests needing to work remotely or stay connected. Some guests noted that the corridors and hallway carpets appear aged, worn, and stained, suggesting a need for renovation in these common areas, though this does not detract from the positive in-room experience. The hotel provides elevators, though a few guests experienced occasional waits or issues with the buttons. Despite these minor points, the overall convenience and functionality of the facilities meet most guests' needs, especially given the hotel's value proposition.

Cleanliness & Room Comfort
Guests frequently commend the hotel for its cleanliness, describing rooms as spotless and well-maintained, contributing to a pleasant stay. The spacious rooms are a recurring positive, offering ample space for relaxation. Most guests find the beds comfortable and the pillows soft, ensuring a restful night's sleep, although a few found the pillows too firm. While many rooms are noted for their quiet ambiance and good soundproofing, some sensitive guests reported hearing street noise or motor sounds. The air conditioning is highly effective, sometimes even too cold, and the hot water with strong water pressure is consistently appreciated. In-room amenities include a fridge, coffee/tea making facilities, and toiletries, though some guests noted that the initial supply might be insufficient for double occupancy. A few guests mentioned a persistent drainage smell in bathrooms or a general musty odor in some areas, and some found the towels to be old or thin.

Dining & Food Quality
The hotel's breakfast buffet receives mixed but generally positive feedback. Most guests appreciate the variety of options, including both local and international dishes, describing the food as delicious and nutritious. However, some guests found the breakfast to be average, noting that food items were sometimes cold or not refilled promptly, and a few desired more choices, particularly for vegetarian or specific dietary needs. The coffee quality was occasionally mentioned as needing improvement. The on-site restaurant is generally well-regarded for its tasty and affordable food, though some guests experienced slower service or found certain dishes, like sisig, to be overly oily. Overall, the dining experience is considered satisfactory for the price point.

Location & Accessibility
The hotel's central location is a significant highlight, consistently praised by guests for its convenience. It is ideally situated within a short walking distance (typically 5-10 minutes) of major shopping destinations such as Greenbelt, Glorietta, and Landmark malls, providing easy access to a wide array of retail, dining, and entertainment options. Guests also appreciate the proximity to essential services like a 7/11 convenience store and a pharmacy. The hotel is considered safe and offers relatively easy access to the airport, typically a 15-30 minute taxi or ride-share trip. Parking is available on-site and is generally described as hassle-free and free of charge, adding to the convenience for guests with vehicles.

Staff & Service
The staff at the hotel consistently receive glowing reviews, being described as exceptionally friendly, helpful, accommodating, and professional. Guests frequently highlight their attentiveness and willingness to go "above and beyond" to ensure a pleasant stay, often greeting guests with warm smiles. The check-in and check-out processes are noted for being quick and smooth, with staff demonstrating flexibility regarding early arrivals or late departures. Housekeeping is praised for its efficiency and thoroughness, maintaining clean rooms daily. Security guards are also commended for their helpfulness and respectful demeanor. Special gestures, such as anniversary greetings, further underscore the staff's commitment to personalized service.

Additional Information
Guests should be aware that the hotel does not offer a designated smoking area, which some found inconvenient. The hotel provides an in-room massage service for added convenience and relaxation. Many guests consistently praise the hotel for its excellent value for money, often noting that the quality of their stay exceeded their expectations for the price, making it a popular choice for repeat visits. The hotel has also been described as "quarantine-ready," implying robust sanitization practices and a focus on guest well-being. Overall, these unique aspects contribute to a well-rounded and satisfying guest experience, making it a recommended choice for various travelers.