Hotel Nuhnetal

This hotel offers a unique blend of traditional charm and modern amenities, making it a memorable destination. Its signature feature is its inviting wellness area, complete with a swimming pool and saunas, providing a relaxing retreat for guests. The hotel is consistently praised for its exceptional breakfast, central location, and a cozy, family-run atmosphere that makes many feel right at home. It is an ideal choice for couples seeking a tranquil escape, families looking for a comfortable base for their adventures, winter sports enthusiasts due to its proximity to slopes and convenient ski storage, and hikers or cyclists who appreciate its excellent starting point for outdoor activities. To ensure a seamless stay, guests are advised to confirm their room's location (main building versus annex) and inquire about specific amenities like Wi-Fi availability and pillow firmness upon booking.

Facilities & Amenities
The hotel features a well-regarded wellness area that includes a swimming pool, saunas, and a dedicated relaxation area, with some even boasting a pleasant outdoor area. Many guests appreciate the modern design of the swimming pool and the availability of both 90 and 60-degree saunas, along with an infrared cabin. An elevator has been installed, enhancing accessibility for guests. For those with active pursuits, secure bike storage with charging facilities is available. While most guests find the wellness facilities appealing, some have noted that the pool water can be quite cold, and the sauna area may feel small or have limited loungers, especially during peak times. Additionally, some guests staying in annex buildings reported issues with Wi-Fi connectivity.

Cleanliness & Room Comfort
Guests frequently commend the hotel for its overall cleanliness and the appealing, tastefully decorated rooms and spacious apartments. Many describe the rooms as cozy and appreciate the modern bathrooms, some of which are quite large. The beds are generally found to be comfortable, contributing to a restful stay, and despite the central location, many rooms are noted for being quiet. However, feedback on cleanliness and comfort is mixed in some instances. A few guests reported issues such as rooms not being cleaned during their stay, dusty surfaces, or unpleasant smells from drains. Some found the mattresses to be too soft, and a small number experienced issues with heating or noise from neighboring rooms in the annex buildings.

Dining & Food Quality
The breakfast buffet consistently receives high praise from guests, who describe it as exceptional, delicious, and offering a rich and ample selection. Many highlight the inclusion of regional products and appreciate the variety, with dishes changing daily. The breakfast room is often noted for its cozy and inviting atmosphere. While most feedback on food quality is overwhelmingly positive, a few guests had minor criticisms, such as the appearance of some cold cuts or cheese, or the presence of fruit flies near the fruit selection. The hotel also features a bar with a good selection of beverages, and some guests enjoyed the dinner options, describing the food as very good.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within easy walking distance of the town center, various shops, and restaurants. It serves as an excellent starting point for exploring the area, including access to ski slopes and hiking trails. Public transport is readily available, with a bus stop conveniently located nearby. While the central position is highly valued, some guests staying in apartments or rooms located in annex buildings noted that these could be a short walk from the main hotel, requiring them to cross a street to access the breakfast room or wellness facilities. Parking is available on-site, though it typically incurs an additional fee.

Staff & Service
Most guests commend the hotel staff for being very friendly and helpful, contributing to a welcoming atmosphere. Many appreciate the attentive service and the overall positive interactions with the team. However, a notable number of reviews express strong dissatisfaction with the demeanor of the owner or manager, describing interactions as unfriendly, arrogant, or unprofessional, particularly when addressing guest concerns or issues. This mixed feedback suggests that while the general staff is well-regarded, communication and problem resolution from management can be inconsistent. Specific services like pet-friendly service are frequently highlighted as a positive aspect, with guests appreciating the accommodation for their furry companions.

Additional Information
The hotel maintains a pet-friendly policy, welcoming dogs in both rooms and the breakfast area, which is a significant plus for many travelers. Guests should be aware that some rooms are located in separate annex buildings, which may require a short walk to access the main hotel facilities. There have been instances where guests reported being double-charged for tourist tax or experiencing issues with pre-booked rooms not being available upon arrival. The hotel also provides a ski cellar for convenient storage of winter sports equipment. Some reviews mention ongoing renovations or updates to the property, indicating continuous efforts to improve facilities.