Hotel - Restaurant Hirsch

The hotel offers a welcoming and cozy atmosphere, distinguished by its highly-regarded on-site restaurant serving excellent traditional German cuisine. Guests consistently praise the hotel's overall cleanliness, the generally spacious rooms, and the friendly, attentive staff who contribute to a pleasant stay. Its quiet setting within a small town makes it an ideal choice for business travelers seeking a peaceful retreat after work, as well as for those on a stopover during longer journeys, appreciating its convenient location near the highway. The hotel's traditional charm appeals to travelers who value a classic, well-maintained environment. To enhance your stay, consider requesting a room in the newer sections if modern amenities are preferred, and be sure to clarify the pet policy and invoice process upon arrival, as these have been points of confusion for some.

Facilities & Amenities
The hotel provides various facilities, though guest experiences can differ depending on the building. While some sections of the hotel feature an elevator, the main building notably does not, meaning guests must use steep stairs, which can be challenging for those with mobility concerns. Ample parking is readily available directly on-site or nearby, a significant convenience for guests traveling by car. A recurring issue for many guests is the Wi-Fi connectivity, often described as slow, unreliable, or even non-existent in certain rooms. In-room amenities generally include a refrigerator and complimentary mineral water, along with hairdryers, hand soap, shampoo, and small beauty articles. However, some rooms lack hot drink facilities, and the motion-sensor lighting in bathrooms can be inconvenient at night. During warmer periods, the absence of cooling systems or fans in some rooms, particularly attic rooms, can lead to discomfort.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, with many describing them as spacious and featuring large bathrooms that are often in good condition. The overall comfort of the beds receives mixed feedback; while many report a good night's sleep, some found the beds to be too soft, flat, or prone to creaking noises. Guests staying in older sections or attic rooms occasionally reported cramped rooms or small, outdated bathrooms where movement was restricted. Noise levels are typically quiet, contributing to a peaceful stay, though some guests noted the sound of church bells in the early morning or creaky floors in older buildings. In-room amenities such as toiletries and complimentary mineral water are appreciated, but the absence of hot drink facilities in some rooms is a common observation.

Dining & Food Quality
The hotel's dining options consistently receive high praise from guests. The breakfast is frequently described as excellent, very good, rich, and varied, offering a wide selection of choices, including fresh, high-quality local meats. While most guests are highly satisfied, a few noted that the bread and cheese selection could be more extensive, or found the breakfast to be sufficient rather than exceptional. The on-site restaurant is also highly rated for its good to excellent traditional German cuisine, with many appreciating the convenience and quality of the meals. However, some guests expressed a desire for more regional dishes on the menu. A few isolated instances mentioned the restaurant being closed due to illness or on weekends without prior notification, which caused inconvenience for some.

Location & Accessibility
The hotel is highly regarded for its quiet location within a charming small town, making it an ideal stopover point for travelers on longer journeys. Its strategic position close to the highway, particularly the A8, ensures easy accessibility for those traveling by car, allowing for convenient arrivals and departures. Guests consistently highlight the advantage of ample parking available directly on-site or in close proximity, which is a significant convenience and often free. The peaceful setting contributes to a relaxing stay, allowing guests to unwind away from the hustle and bustle of city life. While the immediate surroundings are generally tranquil, the hotel's excellent connectivity to major routes makes it a practical and favored choice for onward journeys, balancing serenity with convenience.

Staff & Service
The staff generally receives high praise for being friendly, helpful, attentive, and providing personal service, which significantly contributes to a pleasant and welcoming atmosphere. Many guests experienced problem-free check-in and check-out processes, even when arriving late. However, feedback is mixed in some instances; some guests reported encountering unfriendly reception staff or owners, particularly noting a language barrier as staff primarily speak German, which can complicate communication for non-German speakers. There were also comments about a perceived lack of customer orientation, especially during breakfast service or when seeking local information. Some guests faced difficulties with check-in when reception was closed, delays in receiving room keys, or being asked for payment upfront, which caused initial inconvenience.

Additional Information
The hotel is frequently described as a cozy, family-run establishment that exudes traditional charm and offers a pleasant ambiance. It is particularly well-suited for business travelers and those seeking a convenient stopover during longer road trips. Some guests reported receiving room upgrades, enhancing their overall experience. A notable point for guests traveling with pets is the pet policy, which includes a fee for dogs that was not always clearly communicated upfront. Additionally, some guests experienced issues with the invoice process, with bills not always being provided immediately upon payment or checkout, requiring follow-up. The hotel is generally considered to offer good value and is recommended for both short and potentially longer stays due to its comfortable and welcoming environment.