Treebo Amber International

This hotel's prime location near the airport is its most significant feature, making it an ideal choice for transit travelers and business travelers seeking convenience and easy access to the city's transport hubs. Guests consistently highlight the hotel's excellent connectivity and proximity to the airport, which is a major draw. While many appreciate the helpful staff and overall cleanliness of the premises, some reviews indicate inconsistencies in room condition and service quality, suggesting a varied guest experience. The hotel is often considered a good fit for budget travelers, solo travelers, groups, and families looking for an affordable stay with good connectivity. To enhance your stay, it is advisable for guests to thoroughly check their room upon arrival for any maintenance issues and consider bringing their own basic toiletries and towels, as these are sometimes reported as missing or of poor quality.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is notably mixed. Many guests praise the clean rooms and find the beds comfortable, contributing to a pleasant stay. However, a significant number of reviews highlight issues with room size, describing them as small or congested, sometimes lacking space for luggage. Concerns about cleanliness are also present, with reports of stinky smells, mosquitoes, and even bed bugs in some rooms. Several guests mentioned dirty sheets and towels, and a lack of basic amenities like toiletries or bath towels. Other recurring issues include AC not working, noise from adjacent rooms, tiny bathrooms, and water leakage or drainage problems. Some rooms are noted to have no windows, which can impact the overall comfort and ventilation.

Dining & Food Quality
Feedback on the hotel's dining experience and food quality is quite varied. Most guests find the breakfast to be decent, with some appreciating the healthy options and the staff's willingness to accommodate specific dietary needs like Jain breakfast. However, many others express disappointment, citing a limited variety of items, sometimes as few as three, and a lack of common choices like brown bread or omelets. The overall food quality receives mixed reviews; while some describe it as tasty and yummy, others label it as pathetic, third-class, or simply average, with one severe complaint of glass pieces in the food. Room service, or In-Room Dining (IRD), also garners inconsistent feedback, with some guests praising it as best and quick, while others report it as subpar or slow.

Location & Accessibility
The hotel's location is consistently highlighted as one of its strongest assets, particularly its proximity to the airport, often noted as being just a 15-minute drive away and conveniently close to T2. Guests appreciate its prime location near Sakinaka Mumbai and the Saki Naka metro station, providing excellent connectivity to various parts of the city. Its position on Andheri Kurla Road makes it easily accessible and convenient for both business and leisure travelers. The surrounding area is described as having many restrobars nearby, adding to the convenience. While parking is available on the property, some guests have noted that it can be expensive or challenging to access due to ongoing road work, impacting the ease of arrival for those with vehicles.

Staff & Service
The staff and service at the hotel elicit a wide range of opinions from guests. Many reviews commend the staff for being exceptionally polite, friendly, helpful, and cooperative, often going above and beyond to assist guests, even late at night. Guests frequently praise the quick check-in process and the overall excellent service, highlighting the staff's attentiveness and willingness to make stays comfortable. However, a significant number of guests report negative experiences, describing some staff members as rude, arrogant, unprofessional, and non-cooperative. There are specific complaints about inflexibility regarding hotel policies and even instances of perceived harassment regarding payments. This indicates a notable inconsistency in the quality of customer service provided, with experiences varying greatly among visitors.