Tres Reyes San Sebastian

This hotel stands out for its striking modern design and exceptional cleanliness, creating an aesthetically pleasing and serene environment for guests. It is frequently praised for its comfortable and spacious rooms and the consistently attentive and professional staff who go above and beyond to ensure a pleasant stay. While not in the city center, its location offers tranquility and easy accessibility to urban attractions via frequent public transport. This makes it an ideal choice for couples seeking a relaxing getaway, business travelers needing a quiet base near the hospital area, and families or travelers with pets who appreciate the spacious accommodations and convenient transport links. To maximize your experience, guests are advised to take advantage of the efficient bus service for city excursions and consider the readily available free street parking in the vicinity.

Facilities & Amenities
The hotel offers a range of modern facilities designed for guest comfort and convenience. Many guests enjoy the pleasant terrace and the inviting bar area, which provides a cozy atmosphere for drinks and relaxation. There is also a swimming pool available, though some guests noted it is relatively small and has limited operating hours or is seasonal. For those looking to stay active, a fitness center is on-site, although a few reviews described it as basic or tiny. Guests appreciate the availability of free Wi-Fi throughout the property, along with in-room amenities such as coffee and tea making facilities, a mini-fridge, and a safe. The lobby is described as spacious and inviting, suitable for both relaxation and work. The hotel also features an elevator, ensuring accessibility for all guests.

Cleanliness & Room Comfort
Guests consistently commend the hotel's exceptional cleanliness, describing rooms as spotless and well-maintained. The spacious rooms are frequently highlighted, offering ample space for relaxation. A key aspect of comfort is the comfortable beds and high-quality linens, ensuring a restful night's sleep for most. The modern and stylish bathrooms are also a standout feature, often described as large, well-lit, and equipped with good showers and a range of toiletries, including a quality hair dryer. Most guests report a quiet and peaceful atmosphere, contributing to a serene stay, though a few noted occasional noise from air conditioning or other rooms. Additional in-room amenities like blackout curtains, a safe, and a TV with casting options further enhance the guest experience. Some guests appreciated thoughtful touches like welcome treats, while a few mentioned a desire for bathrobes or slippers.

Dining & Food Quality
The hotel's dining options receive mixed but generally positive feedback. The breakfast buffet is frequently praised for being rich, abundant, and featuring high-quality products, including fresh fruit, pastries, cold meats, and a chef preparing eggs to order. Many guests particularly enjoyed the freshly squeezed orange juice and good coffee. While the breakfast variety was excellent for most, some found it somewhat limited for the price. The restaurant offers good food for dinner, with guests highlighting the quality of meals, though some found the menu to be limited in options and occasionally overpriced. Room service is noted for being prompt and serving tasty food, with one guest appreciating a warm meal delivered late at night. However, some guests expressed disappointment with the bar closing early, limiting evening options within the hotel.

Location & Accessibility
The hotel is situated in a quiet residential area outside the immediate city center, offering a peaceful retreat from urban bustle. While not within walking distance of attractions, its accessibility is a significant advantage, with a bus stop conveniently located just a few minutes' walk away. Frequent bus services, particularly Line 28, provide easy and quick access to the city center and Old Town, typically within 10-15 minutes. This makes it an excellent choice for guests who prefer a tranquil setting but still wish to explore the city without the hassle of driving and parking downtown. For those traveling by car, free street parking is readily available in the vicinity, and the hotel also offers secure indoor parking for a fee, which some guests found convenient despite the cost. The location is also noted for its proximity to hospitals and easy access to major highways.

Staff & Service
The staff and service at the hotel are consistently highlighted as a major strength, with many guests praising the team as friendly, helpful, and professional. Reviewers frequently commend their attentiveness and welcoming demeanor, noting that staff members often go above and beyond to ensure a comfortable stay, including offering room upgrades and resolving issues promptly. The check-in and check-out processes are described as quick and efficient. While the overall service is highly regarded, some guests experienced mixed interactions with restaurant or breakfast staff, occasionally finding them less welcoming or attentive. Despite these isolated instances, the majority of feedback emphasizes the staff's dedication to providing an impeccable service experience, making guests feel valued and well-cared for throughout their visit.

Additional Information
The hotel maintains a pet-friendly policy, welcoming furry companions with amenities such as dog bowls, treats, and a blanket in the room. However, guests should be aware of a significant pet supplement fee charged per night, which some found to be disproportionately high. Furthermore, pets are generally not permitted in the main dining areas or lobby, often requiring owners to use secluded sections for meals, and a special waiver outlining conditions must be signed upon check-in. Some guests reported feeling that the staff's attitude towards pets and their owners was less welcoming than expected, despite the provided amenities. Additionally, a recurring concern among some guests involved booking and cancellation issues, particularly when reservations were made through third-party sites, with reports of unexpected price changes or a lack of flexibility regarding refunds for unforeseen circumstances like flight cancellations.