Villa Mittermeier

The hotel offers a unique blend of modern design and historic charm, making it a memorable stay just outside the old city walls. Its signature feature is its prime location, providing easy access to the historic center while offering a quieter retreat. Guests consistently highlight the exceptional staff service, the comfortable and stylish rooms, and the high-quality dining experiences, particularly the acclaimed restaurant. This establishment is an excellent fit for sightseers and couples seeking a romantic or culturally rich getaway, as well as pet owners due to its welcoming policy. Families will also appreciate the convenient access to attractions and comfortable accommodations. To enhance your visit, consider booking a room in the main building if a lift is important to you, and be aware that while the breakfast is highly praised, some guests find it to be on the pricier side.

Facilities & Amenities
Guests frequently commend the convenient on-site parking, which is often free and includes electric vehicle charging points, though some note that spaces can be limited or challenging to navigate at times. Rooms are generally well-equipped with tea and coffee making facilities, providing a welcome convenience. Some accommodations also feature a shared kitchen, allowing for more flexibility during longer stays. While most guests appreciate the modern amenities, some older sections of the hotel lack a lift, which can be an inconvenience for those with heavy luggage or mobility concerns. A safe is typically available in rooms, though its low placement might be awkward for some. Additionally, a gym and games area in the basement are noted as pleasant additions for guest recreation.

Cleanliness & Room Comfort
The hotel generally receives high marks for cleanliness, with many guests describing their rooms as spotless and well-maintained. Rooms are often praised for their modern and stylish design, offering a unique and comfortable ambiance. Most guests find the beds comfortable, ensuring a restful night's sleep, though a few mention issues with lumpy mattresses or overly soft pillows. A notable design element in some rooms is an open bathroom concept, where the shower and sink area are integrated into the living space, which some guests find aesthetically pleasing but others note compromises privacy for the toilet area. Specific concerns include occasional mold on grout, dirty shower areas, or a non-operational mini-fridge. Noise can be an issue, with reports of street noise, sounds from neighbors, or mechanical noises from heating systems, particularly in older sections with thin walls.

Dining & Food Quality
The hotel's breakfast consistently garners high praise for its quality and variety. Guests describe it as excellent, comprehensive, and delicious, featuring fresh, high-quality local produce, a wide selection of items, and options for freshly prepared eggs and waffles. Many consider the breakfast to be a highlight of their stay, despite some finding it to be expensive. The hotel is also home to a highly-regarded restaurant, frequently described as Michelin-rated and offering a top-notch culinary experience. Reviewers laud the restaurant's fantastic food, unique menu, and special atmosphere, making it a destination in itself. However, some guests note that the restaurant can be pricey, and it may not always be open, or lack a dedicated bar for pre-dinner drinks.

Location & Accessibility
The hotel boasts an excellent location, situated just outside the old city walls, providing immediate and convenient access to the historic center. Guests appreciate being able to walk to all major attractions, including the city gates, Christmas markets, and the main square, within minutes. This proximity allows for easy exploration of the town while offering a quieter environment away from the bustling tourist crowds within the walls. The hotel is also conveniently located within walking distance of the train station, making it easily accessible for those arriving by public transport. Furthermore, the availability of free on-site parking is a significant advantage for guests traveling by car, though some mention that parking spaces can occasionally be limited.

Staff & Service
The staff at the hotel consistently receives glowing reviews for their exceptional helpfulness, friendliness, and attentiveness. Guests frequently highlight their professionalism and willingness to go above and beyond to ensure a pleasant stay, from providing local recommendations and assisting with luggage to offering thoughtful gestures like complimentary drinks. The check-in process is generally described as smooth and welcoming, contributing to a positive first impression, though a few guests noted minor communication issues regarding booking details. Specific mentions include the efficient housekeeping and the accommodating nature of the team, particularly in handling requests or unexpected situations. The overall sentiment is that the staff creates a warm and inviting atmosphere, making guests feel truly valued and cared for throughout their visit, enhancing the overall experience significantly.

Additional Information
The hotel maintains a pet-friendly policy, warmly welcoming guests traveling with their dogs and even providing amenities like bowls and sleeping mats, though some guests note a fee for this service. A recurring theme in reviews involves communication challenges related to booking and room allocation, with some guests experiencing last-minute changes to their reserved accommodations or confusion regarding pricing and services. While the hotel is praised for its unique design, some guests staying in older sections of the building note the absence of a lift, requiring them to carry luggage up stairs. The hotel also offers a shared kitchen in some areas, providing a convenient option for guests. Additionally, some guests appreciate the availability of EV charging points for electric vehicles.