Pullman Pattaya Hotel G

This hotel is highly regarded for its direct beach access and multiple swimming pools, offering a relaxing escape. Guests frequently highlight the spacious rooms, the exceptionally friendly staff, and the great breakfast spread as key strengths. Its location provides a peaceful retreat while remaining accessible to local attractions. The hotel is particularly well-suited for families seeking a fun and convenient stay with dedicated facilities, couples looking for a tranquil beachfront getaway, and business travelers who appreciate a comfortable environment with good amenities. To enhance your experience, it is advisable to request a recently renovated room and be prepared for potential waits at the elevators during peak times.

Facilities & Amenities
The hotel offers impressive multiple swimming pools, including options suitable for children, though some guests noted that older pool tiles could make the water appear less clear. A well-equipped fitness center is available, with some equipment showing signs of age, but it remains functional. The kids club provides various activities, including a movie theater and playroom, although some guests wished it remained open later in the evening. Guests with access to the executive lounge appreciate its quiet atmosphere and offerings, despite occasional issues with unsupervised children. Wi-Fi connectivity is generally strong throughout the property. However, the hotel has only two elevators, which can lead to significant wait times, especially during busy periods. A spa is also on-site, providing relaxing treatments. Parking is available, though it can be a distance from the main building, with a shuttle service provided.

Cleanliness & Room Comfort
Guest feedback on room comfort is mixed, with many praising the spacious rooms and the availability of pleasant sea views from many accommodations. Most guests find the beds comfortable, with some describing them as fantastic, though a few found them too firm. While many reviews commend the overall cleanliness, some guests reported issues such as dusty surfaces, uncleaned floors, musty odors, or moldy grout in the bathrooms, particularly in older sections. The bathrooms are generally spacious, with some featuring soaking tubs, but inconsistent hot water and issues with soap dispensers were noted. Noise levels can be a concern, with some guests experiencing disturbances from neighboring rooms due to poor soundproofing, or from external sources. The air conditioning can be temperamental in some older rooms, being either too cold or not effective. Older TV models and worn bathrobes were also mentioned. Many rooms include a balcony, enhancing the stay.

Dining & Food Quality
The breakfast buffet receives high praise for its diverse and extensive variety, covering both local and international cuisines. Most guests find the food quality to be good, with fresh ingredients, though some noted that certain hot items could be cold, and a few mentioned limited vegetarian or fish options. The restaurant and bar areas are generally well-regarded for their pleasant atmosphere and good food and drink selections, including a popular happy hour. Some guests, however, found the menu food to be overpriced for the quality, and noted limited dinner options nearby. While room service is available, a few guests reported less than pleasant interactions with staff. The executive lounge also offers a good selection of food and beverages, contributing positively to the dining experience for those with access.

Location & Accessibility
The hotel boasts a central location that is both peaceful and convenient, offering private beach access directly from the property. This allows guests to enjoy the tranquility of the beachfront away from the main city bustle. It is well-situated for exploring nearby attractions such as Terminal 21 and other shopping centers, which are easily reachable by the hotel's complimentary shuttle service or by taxi. While the immediate area is quieter, there are convenient stores and local eateries within walking distance. Public transportation options are readily available for further exploration. Parking is provided, though it can be a short distance from the main building, with a shuttle service to assist guests.

Staff & Service
The staff at this hotel consistently receive high praise for their friendly, helpful service and attentive service. Guests frequently highlight the professionalism and willingness of the team, from reception to housekeeping and food and beverage staff, to go above and beyond to ensure a pleasant stay. The quick check-in process is often mentioned, and many guests appreciate receiving room upgrades, especially those with loyalty program status. The housekeeping team is commended for maintaining cleanliness, and the bell service is noted for its efficiency. While the vast majority of feedback is positive, a few isolated incidents of less-than-ideal service were reported, particularly concerning some room service interactions or reservation inquiries. Overall, the staff's dedication to providing excellent hospitality is a standout feature.

Additional Information
The hotel is undergoing renovations in certain areas, with some rooms already updated, while others still reflect an older, more dated aesthetic. Guests should be aware that the property, despite its ongoing improvements, is not entirely new. A recurring theme in reviews is the issue of guest etiquette, with some visitors noting instances of loud behavior, towel reserving at pools, or general lack of consideration from other guests, which can impact the overall atmosphere. For those with rewards program benefits, the hotel is often accommodating with perks such as room upgrades and lounge access. The shuttle service to nearby attractions, while convenient, operates on a limited schedule and can have limited space, requiring guests to plan accordingly.