Radisson Blu Hotel, Lucerne (Lucerne, Switzerland)

Guests can easily walk to most the major tourist sites, including Old Town, the Culture and Conference Centre (KKL to the locals), museum of modern art, Glacier Garden, and Chapel Bridge. Convenient for guests travelling by train, the hotel is located just behind the city's railway station, and is also not far from the docks, convenient for guests on cruise ships. Very few fail to mention the hotel's proximity to beautiful Lake Lucerne.

Most guests find the rooms to be sparkling clean and airy, with comfortable, modern furnishings. Many guests enjoyed lake and mountain views from the rooms, or else headed up to the fitness centre for the impressive vista it offers. Most consider the rooms to be spacious, particularly by European standards. The beds are generally described as very comfortable, and guests in the Privilege Rooms appreciate their extra touches, such as the bathrobes and Nespresso machines.

Most guests are welcomed warmly and describe the staff as friendly, helpful, and professional. The Super Breakfast Buffet generally lives up to its name, with most guests praising the impressive variety of hot and cold options, including eggs cooked to order and fresh waffles.

Several guests were put off by the non-traditional bathroom layout, noting the shower is only partially separated from the bedroom by a frosted glass wall, resulting in too little privacy for some. Others noted it was impossible to use the facilities at night without lighting the room enough to wake a sleeping companion.

Several guests noted "worn-out" towels, or found the duvet covers too small for their beds.

A small group have reported slow, indifferent, or even impolite service at the front desk or in the restaurant.