Art Boutique Hotel Monopol

The hotel offers a memorable stay, distinguished by its central location in St. Moritz and the spectacular rooftop Sky Bar which provides breathtaking views. Guests consistently highlight the exceptional staff and service, noting their friendliness, helpfulness, and attentiveness. The spacious and clean rooms, along with the comfortable beds, contribute significantly to a restful experience. The hotel's dining options, particularly the breakfast and the main restaurant, receive high praise for their quality and variety. This establishment is an ideal choice for skiers due to its close proximity to the ski lifts and convenient ski room, and for sightseers and couples who appreciate being within walking distance of shops, restaurants, and local attractions. To enhance your visit, be sure to experience the panoramic views and ambiance of the Sky Bar, and take advantage of the complimentary shuttle service offered to and from the train station for seamless travel.

Facilities & Amenities
Guests frequently commend the hotel's array of facilities designed for comfort and enjoyment. The rooftop Sky Bar is a standout feature, offering stunning panoramic views and a vibrant atmosphere for drinks and light fare. For relaxation and rejuvenation, the spa and wellness area is highly praised, featuring a hot tub, sauna, and options for massage services, all complemented by beautiful lake views. Active guests appreciate the nicely equipped gym for their fitness needs. Skiers benefit from a convenient ski room with boot warmers for storing equipment. The hotel also provides a comfortable lounge area for guests to unwind, and a dedicated cigar room for enthusiasts. While most guests find the Wi-Fi reliable, some have noted occasional connectivity issues. The availability of valet parking and an indoor parking option adds to the convenience for those arriving by car.

Cleanliness & Room Comfort
The hotel rooms consistently receive high marks for their cleanliness and overall comfort. Guests describe them as spacious, spotless, and well-maintained, often noting recent renovations that contribute to a modern and elegant feel. The comfortable beds with high-quality linens are frequently highlighted, ensuring a restful night's sleep, though a few guests mentioned pillows could be improved or beds felt slanted. Large bathrooms are a common positive, often featuring bathtubs and ample space. Rooms are well-appointed with generous wardrobe space and drawers, along with thoughtful touches like robes, slippers, and evening mini Toblerones. While generally quiet, some guests occasionally noted street noise or sounds from public areas, particularly if windows were open. The ability to open windows for fresh air is appreciated by many.

Dining & Food Quality
The hotel's dining experiences are a significant highlight for many guests. The breakfast consistently receives praise for its delicious and varied spread, offering a wide selection of fresh options including cereals, fruits, breads, cold meats, and cooked dishes. Guests appreciate the high food quality and the attentive service from the restaurant staff during breakfast. The main restaurant, Mono, is frequently recommended for dinner, described as serving delicious food prepared to a high standard with excellent service and a pleasant atmosphere. While most feedback on dining is overwhelmingly positive, a few isolated comments noted minor issues with specific lunch orders at the Sky Bar, such as food being served cold or incorrect. Overall, the hotel's culinary offerings contribute significantly to a satisfying stay.

Location & Accessibility
The hotel boasts a superb central location, placing guests directly in the heart of St. Moritz. It is exceptionally convenient for exploring the town, with shops, restaurants, and a supermarket all within easy walking distance. For winter sports enthusiasts, the hotel is ideally situated just a few minutes' walk from the ski lifts and ski bus stops, providing quick access to the slopes. The train station is also quite close, and while walkable, guests highly recommend utilizing the hotel's complimentary shuttle service due to the hilly terrain. For those arriving by car, valet parking and nearby public parking options are available, though some guests noted the pedestrian zone around the hotel can make direct car access challenging at times. The hotel's position makes it an excellent base for both leisure and outdoor activities.

Staff & Service
The hotel's staff and service are consistently lauded as exceptional, contributing significantly to a positive guest experience. Reviewers frequently describe the team as friendly, helpful, attentive, and highly professional. From the moment of arrival, guests are often greeted with a welcome drink and experience a quick check-in process. The staff's willingness to go above and beyond is evident in their assistance with luggage, efficient valet parking, and arranging local logistics such as doctor's appointments, ski passes, and equipment rentals. Housekeeping is praised for its thoroughness and thoughtful touches like evening turndown service. The shuttle service to and from the train station is a particularly appreciated convenience, highlighting the staff's commitment to seamless travel. Overall, the dedication to providing excellent service is a recurring theme.

Additional Information
Beyond the core amenities, the hotel offers several unique aspects that enhance the guest experience. As an "Art Boutique" establishment, the hotel features engaging modern artwork throughout its premises, adding to its distinctive ambiance. Guests frequently receive complimentary room upgrades, a pleasant surprise that contributes to a feeling of value. The hotel provides a convenient travel card for public transportation, allowing guests to explore the city and surrounding areas with ease. For skiers, the option to purchase ski passes directly at the hotel reception is a notable benefit, often at a reduced price. While generally well-appointed, one guest noted the absence of a kettle in the room. Some guests with mobility challenges mentioned the lack of a direct lift from the front entrance to the reception area, which could pose difficulties.