Eurotel Makati

This hotel is widely regarded as a budget-friendly option, offering good value for money primarily due to its central location. It is particularly well-suited for short-stay guests and budget travelers who prioritize accessibility to key areas, making it a practical choice for those exploring the city or on business trips. Guests consistently highlight its affordability and strategic position as major draws. While the hotel generally meets basic needs for an economical stay, some aspects of room comfort and facility functionality receive mixed feedback. For couples or solo travelers seeking convenience without a high price tag, this hotel often proves suitable. To ensure a more comfortable stay, it is advisable to confirm your room type, especially regarding window availability, and be prepared for potential inconsistencies with internet connectivity, which is a recurring theme in guest feedback.

Facilities & Amenities
Feedback on the hotel's facilities and amenities is quite mixed. The Wi-Fi connection is a significant point of concern for many guests, frequently described as slow, unreliable, or completely non-functional, making it difficult for those needing to work or stay connected. Similarly, the air conditioning often receives criticism for being weak, noisy, old, or ineffective at cooling the room, sometimes lacking a remote control. The television sets are also noted to be outdated, with limited channels, poor signals, or no remote control. While some rooms may offer a mini-fridge, this is not consistent across all accommodations. Guests also report issues with hot water availability in showers and incomplete or missing toiletries, such as shampoo, soap, and towels, often requiring additional requests or payment.

Cleanliness & Room Comfort
Guest experiences regarding cleanliness and room comfort vary, with many finding the rooms generally clean and tidy, while others report significant issues. Some rooms are described as small but cozy, though others note them as tight or uncomfortable. A recurring concern is the bed comfort, with many guests finding the mattresses thin, the sheets easily dislodged, and the linens old or stained, sometimes lacking a proper blanket. Noise from outside the hotel or from other guests is frequently mentioned as a disturbance. The bathroom often receives negative feedback due to foul smells from drains, clogged toilets or sinks, dirty tiles, or rusty water. Additionally, some rooms are noted to be windowless or have obstructed views, and general room cleanliness can be inconsistent, with reports of dust, hair, or even insects.

Dining & Food Quality
The hotel's dining options, particularly the complimentary breakfast, elicit varied responses. Most guests appreciate the inclusion of breakfast as part of the affordable stay, describing it as decent or good value. However, many also note that the breakfast variety is limited, with repetitive menu items that are often served cold, leading to a less satisfying experience for longer stays. Some international guests find the food choices not suited to their preferences, as the menu primarily caters to local tastes. The breakfast service can also end quite early, which is inconvenient for those who prefer a later start to their day. Room service for food orders is frequently criticized for being slow, with long waiting times, forgotten items, or even instances of burnt food being delivered. There are also reports of guests facing difficulties bringing outside food to their rooms for companions, indicating strict policies regarding in-room dining that can impact convenience.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets, making it highly accessible and convenient for guests. It is situated within easy walking distance or a short ride to numerous malls such as Waltermart, Greenbelt, Glorietta, and SM, providing ample shopping and entertainment options. Guests also appreciate its proximity to various fast food restaurants and grocery stores, making it easy to find dining and essential supplies. The hotel is well-connected to public transportation, including the MRT and jeepney routes, facilitating travel around the city. Its accessibility to the airport, typically a 20-25 minute drive, is also a significant advantage for travelers. While parking is available and often free, it is noted to be very limited, sometimes causing concern for guests who need to leave and return with their vehicles.

Staff & Service
The staff at the hotel generally receive high praise for their friendliness, helpfulness, and accommodating nature, with many guests highlighting their positive interactions. The check-in and check-out processes are often described as hassle-free and quick, though some guests have experienced delays or issues with their bookings upon arrival. While many appreciate the staff's willingness to assist, responsiveness to in-room requests, such as for toiletries or kettle delivery, can be slow or require multiple follow-ups. There are isolated reports of specific staff members being unprofessional or rude, particularly at the front desk, which contrasts with the overwhelmingly positive feedback. However, the overall sentiment is that the staff strive to provide good service, with managers often noted for their responsiveness in resolving issues.

Additional Information
This hotel is frequently chosen for its affordability and suitability for short stays, often serving as a practical option for quick overnight trips. Guests should be aware that some facilities, such as the air conditioning units and televisions, are described as outdated or in need of renovation, reflecting the hotel's age. While generally clean, some areas show signs of wear and tear. There are mentions of the hotel being used for hourly rentals, which some guests found contributed to noise levels. It is important to note that the hotel has specific policies regarding outside food, with some guests encountering difficulties when trying to bring meals for companions to their rooms. Additionally, issues with obtaining official receipts or managing breakfast stubs have been reported, suggesting a need for clearer communication on administrative procedures.