Located within the Hospitality District, the ibis New Delhi Aerocity is a three-star property that's staffed by workers who offer friendly service. There are 316 rooms at the ibis New Delhi Aerocity. All have soundproofing and provide high-speed Wi-Fi access. Complimentary mineral water is provided, along with a coffee maker and safe. This pet-friendly hotel has free parking, an outdoor heated swimming pool and self-service business centre, plus an airport transfer service that runs every 30 minutes. Guests can eat from the breakfast buffet starting at 4:30. Additionally, Spice It serves later meals and beverages 24 hours a day. The property is a five-minute walk from the Delhi Aerocity Metro Station. The Indira Gandhi International Airport is just under two miles away, and the DLF Emporio, a shopping centre, is 20 minutes away by car.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
The fact that the hotel offers an airport shuttle was often a factor that encouraged guests to book this property as opposed to other choices. When guests needed to get to the terminals, they usually thought this service was sufficient for that purpose. However, in some cases they noted it was not extremely timely.
Guests thought the hotel reception staff were attentive and generally did what they could to make guests feel at ease despite being away from home. As a result, the service from the front desk staff was often mentioned as a highlight.
There were many instances of feedback where guests specifically called out the benefits of the hotel's restaurant. They thought it was a handy amenity that offered tasty fare.
Guests frequently mentioned they thought this hotel should have provided room service and a complimentary breakfast. Although meals are available, guests said the hotel didn't quite meet their expectations for these two food-related offerings that are sometimes available as standard at other properties.
When guests discovered they needed help during unusual hours, they occasionally found the staff were slow to respond or seemed untrained in terms of how to resolve the issue. Furthermore, some guests complained they requested assistance that never arrived.
Often, guests commented they wished the rooms came with complimentary toiletries or shaving kits. Since they don't, be sure to bring yours from home, or be prepared to buy some after reaching your destination.