Neho Suites Cannes Croisette

This hotel offers a memorable stay, particularly noted for its prime location just steps from the Croisette and its inviting heated pool. Guests frequently highlight the hotel's cleanliness, spacious rooms, and the generally friendly staff who contribute to a pleasant atmosphere. The property is well-suited for sightseers and couples looking to explore Cannes, while families appreciate the comfortable and well-equipped accommodations. To enhance your experience, consider requesting a room facing the pool for a quieter stay, and take advantage of the convenient kitchenettes for a more self-sufficient visit.

Facilities & Amenities
The hotel features a popular heated pool area, which many guests find enjoyable for relaxation, though some note that the area appears a bit worn with cracked mosaics and temporary paneling replacing glass barriers. A spa is available, offering massages, a sauna, and a hammam, with guests praising the quality of the treatments, despite occasional booking issues. Many rooms include a practical kitchenette, equipped with a fridge, microwave, hob, dishwasher, coffee machine, and kettle, providing flexibility for guests. Other amenities include balconies in many rooms, a TV, and free Wi-Fi, ensuring a comfortable and connected stay.

Cleanliness & Room Comfort
Guests generally commend the impeccable cleanliness of the hotel and its rooms, describing them as spotless and well-maintained. Many rooms are noted for being spacious, comfortable, and elegantly decorated, featuring comfortable beds with good quality linen and large beds for a restful sleep. Some bathrooms are modern, even including balneo bathtubs. However, feedback on room condition is mixed, with some guests reporting dated or worn rooms, including peeling wallpaper, damaged tiles, and an unpleasant sewer smell. Noise can be a significant issue, particularly from street noise and train noise for rooms facing the main road, due to poor sound insulation, while pool-side rooms are generally quieter.

Dining & Food Quality
The hotel's breakfast consistently receives high praise for its excellent quality and varied selection, featuring fresh products and a wide array of options to suit different tastes. Guests appreciate the well-stocked buffet and the attentive staff managing the breakfast area. However, a few guests found the breakfast offerings to be "simple" or "industrial," and some noted the presence of pigeons in the outdoor dining area. While the hotel does not offer traditional room service, some guests were disappointed by the lack of in-room dining options, contrary to what they expected or were advertised.

Location & Accessibility
The hotel boasts an excellent central location, making it a significant draw for guests. It is situated just a few steps from the Croisette, offering immediate access to the beach, shopping areas, and numerous restaurants. The train station is conveniently located within a 10-15 minute walk, and the old town is also easily accessible on foot, typically within 20-25 minutes. For guests arriving by car, parking is available in an underground garage, though it comes with an additional daily fee and is described as tight and small, potentially challenging for larger vehicles.

Staff & Service
The hotel staff generally receives high praise for being friendly, welcoming, attentive, and professional, with many guests highlighting their helpfulness and responsiveness to requests. The housekeeping team is often described as exemplary and attentive. However, feedback regarding the reception staff is notably mixed; while some guests experienced quick and efficient service, others reported instances of unsmiling, cold, or unhelpful interactions, along with issues such as slow check-in processes, disorganization, communication problems, and even lost luggage keys or incorrect billing for services like late check-out. The breakfast staff and spa therapists are consistently commended for their excellent service.

Additional Information
Guests should be aware that some rooms may lack certain basic amenities, such as a hairdryer or sufficient power outlets near the bed, and some reviews noted the absence of complimentary water bottles or shower gel. There have been reports of misleading photos online, with some guests finding the actual hotel appearance, particularly in certain areas, to be more dated or run-down than expected. Issues with late check-out arrangements, including disorganization and billing discrepancies, have been reported. The hotel offers a pet-friendly policy, even providing small gifts for canine companions, and has been praised for its flexible cancellation policy for bookings made through platforms like Wonderbox.