Radisson Blu Hotel New Delhi Paschim Vihar

The hotel is often described as a "second home" due to its warm hospitality and excellent service, particularly in its dining experiences. Guests consistently highlight the delicious food, attentive staff, and spacious rooms as key features of their stay. It is an ideal choice for couples seeking a comfortable getaway, families attending events or celebrating special occasions, and business travelers on extended stays or for conferences. While many guests praise the overall experience, some highlight inconsistencies in service and room maintenance. To enhance your stay, guests are advised to confirm their room readiness upon arrival to ensure a smooth check-in and to take advantage of the diverse dining options, which are consistently a highlight of the stay.

Facilities & Amenities
The hotel offers a range of amenities designed for relaxation and convenience. The rooftop pool is generally well-regarded for its ambiance, providing a pleasant space for unwinding, though some guests have noted issues with access or cleanliness. The fitness center is frequently praised for being well-equipped and modern, often including a sauna and steam room, catering to guests who wish to maintain their fitness routines. However, some guests reported that Wi-Fi connectivity can be spotty in rooms, and there were occasional reports of issues with intercoms and elevators, impacting convenience for some.

Cleanliness & Room Comfort
Most guests find the rooms spacious and comfortable, with many appreciating the well-maintained and clean conditions. The beds are frequently praised for their comfort, ensuring a restful sleep. However, a significant number of reviews point to issues with room cleanliness, including unpleasant smells, mouldy bathrooms, rusted fittings, and cracked tiles, suggesting a need for renovation in some areas. Some guests also experienced noise levels from events or outside, and found in-room amenities like toiletries or the minibar inconsistent in quality or stock, impacting their overall comfort.

Dining & Food Quality
The food consistently receives high praise, described as delicious, amazing, and outstanding. The breakfast buffet is a particular highlight, offering a wide variety of dishes, including live counters for items like dosa. Guests appreciate the quality and taste of the meals served across the hotel's restaurants, with specific mentions of chai, chicken dishes, and traditional sweets. The restaurant atmosphere is often noted as pleasant, enhanced by live music during certain dining times. While most feedback is overwhelmingly positive, some guests wished for more vegetarian options at dinner.

Location & Accessibility
The hotel's location receives mixed feedback. Some guests find it convenient, especially for those with family nearby or attending events at local banquet halls and accessing nearby shopping areas. However, many reviews describe the location as being "in the middle of nowhere," "far from everything," and difficult to access due to ongoing construction and traffic jams on main roads, making it challenging to find Uber or taxis. Parking is available, but some guests noted issues with its organization during busy periods, particularly when large events are taking place.

Staff & Service
The staff consistently receives high praise for their warm hospitality, friendliness, helpfulness, and attentiveness. Many guests highlight the professionalism and dedication of the team, making them feel like family. While some experience quick check-in and check-out processes, a notable number of reviews mention significant delays and disorganization at the front desk, leading to long waits. Room service is often described as slow, with calls going unanswered and long waits for requested items. Despite these inconsistencies, the staff's overall demeanor and willingness to assist are frequently commended.

Additional Information
Guests should be aware of potential noise from hotel events and weddings, which can be heard in rooms due to thin windows. There are recurring mentions of mosquitoes in common areas and sometimes in rooms, which can be a nuisance. The hotel's security measures, including bag scanning upon entry, are noted. Many reviews suggest the property is older and in need of renovation or a facelift to meet modern standards. The Wi-Fi connectivity can be unreliable in certain rooms, and guests often report slow room service and difficulties reaching the front desk or housekeeping by phone.